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Cruise Megastore /Travel Megastore Reviews

Displaying all 2,186 reviews

Trusted Customer

7 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

vey helpful

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We appreciate you taking the time to provide us feedback and are excited to book you more holidays.

Date of purchase: 09/01/2019

Trusted Customer

7 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Heather was very patient and courteous and pleasant to deal with

very patient, courteous and prompt in responding

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We are pleased to know that you are happy with your experience and the service received. And we thank you for taking the time to leave your review.

Date of purchase: 23/01/2019

Trusted Customer

Aberglasslyn

7 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Very Happy

Very helpful , informative & pleasent people skills . Made the process very easy , and would happily refer people I know to use Cruise Megastore

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!

Date of purchase: 03/01/2019

Trusted Customer

7 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Their customer service excellent

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We appreciate your positive feedback, and we’re glad we have been able to work with you to create a great holiday booking experience.

Date of purchase: 23/01/2019

Trusted Customer

7 years ago

No compassion

I made a booking on the 9th of January and wasn't told that there would be cancellation fees as the cut off was 2nd of January, cruise is in 5 months time. Paid the deposits and rang withing 4 days...

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

I’m sorry you had a poor experience. We’ve been in business for many years, and even though we serve thousands of customers a week, we strive to create the best possible individual experience for all our members. We will be in touch to soon to respond to your comments.

Date of purchase: 09/01/2019

Trusted Customer

7 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Great company

I would certainly recommend Cruise Megastore, especially Sharon, as she went above and beyond to get us on this cruise, which was fully booked. She followed up with us over a few days, and kept us...

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback, we appreciate your time and will certainly let Sharon know of your comments. We look forward to booking you again in the future.

Date of purchase: 23/01/2019

Trusted Customer

Brisbane

7 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Great value for money short cruise.

I booked entirely on-line without calling. The process was handled quite well except that the handoff to P&O was not completely seamless. We did get everything we needed and it is likely to be great...

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We love to read when our members enjoy using our services and thank you for taking the time to leave your review.

Date of purchase: 09/01/2019

Trusted Customer

Gold Coast

7 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Salesperson was good - got me in and sold product. After sales...hmmmmm

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We appreciate your feedback and would like to learn more about your experience. We will touch base with your shortly and look forward to speaking with you soon.

Date of purchase: 23/01/2019

Trusted Customer

7 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Excellent friendly service

I found them very helpful when I replied to a text message that they had sent me. I booked a cruise to Airly Beach & they found the best available cabin for me at the pric I wanted. Belinda was very...

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback, we appreciate your time and will certainly let Belinda know of your comments. We look forward to booking you again in the future.

Date of purchase: 22/01/2019

Trusted Customer

7 years ago

Excellent customer service.

Excellent customer service provided by consultant. Booking was easy.

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!

Date of purchase: 22/01/2019

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