Great customer service from Louisa and best prices
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thank you for such a great review! I will make sure Louisa gets the recognition she deserves.
Date of purchase: 12/02/2019
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Trusted Customer
7 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
Luisa was brilliant. Most helpful and obliging. Will deal with them again.
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Wow what a great review! Thank you for taking the time to rate your experience.
Date of purchase: 30/01/2019
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Trusted Customer
7 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
Service from Sara was exceptional,
Cruise had to be cancelled which was a little trying but to date I have not received my refund.
It seems like we live in a tech world where my funds can leave my...
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Karen King
Cruise Megastore /Travel Megastore
7 years ago
We appreciate your feedback and would like to learn more about your experience. We will touch base with your shortly and look forward to speaking with you soon.
Date of purchase: 11/02/2019
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Trusted Customer
7 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
Simone is amazing.
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thank you for such a great review! I will make sure Simone gets the recognition she deserves.
Date of purchase: 12/02/2019
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Trusted Customer
7 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
Alex made our first time booking a cruise easy and simple.
He has answered every question I had, love the service so far 😊
Karen King
Cruise Megastore /Travel Megastore
7 years ago
We appreciate your positive feedback, and we’re glad we have been able to work with you to create a great holiday booking experience.
Date of purchase: 12/02/2019
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Trusted Customer
7 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
couldn't ask for better service Sharon the lovely young lady that I am dealing with has been awesome and will be booking another cruise in the near future thank you so very much
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thank you so much for your feedback. Our company values put member satisfaction as top priority. Its members like you that make our job wonderful. We look forward to serving you again.
Date of purchase: 12/02/2019
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Trusted Customer
7 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
Got names all incorrect emailed and had to phone to get sorted.
Took a different amount off my card than told me
Karen King
Cruise Megastore /Travel Megastore
7 years ago
I’m sorry to hear about your experience we’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We will contact you shortly to discuss this further.
Date of purchase: 11/02/2019
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Trusted Customer
7 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
I am extremely disappointed. I was given a "special" via sms. I had 2 hours to decide. I asked to send details via email and was sent a P&O cruise. I phoned and said I was happy with this but asked...
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Karen King
Cruise Megastore /Travel Megastore
7 years ago
We’re truly sorry for your experience, its never our intention to leave our members feeling like they’ve had poor customer service. We are always looking at how we can better assist our members, so we thank you for your feedback and will contact you shortly to see how we can earn back your business.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.