Top notch in everything that a traveller could need. Very detail orientated and loved all the communication both prior to the trip and during. The constant updates on the What’s App was very good and...
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Kim
Trafalgar
3 months ago
Thank you for sharing your feedback on your recent Highlights of Ireland and Scotland adventure. We're pleased to hear you enjoyed aspects of the experience. We appreciate you highlighting the professionalism of our Travel Director and Driver.
Thanks again for choosing Trafalgar.
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MH
Mary Hofmann
Covington KY
11 months ago
Date of purchase: 15/06/2024
What Mary Hofmann said about Trafalgar:
Trafalgar's web site has a very detailed description of their tours and was a useful tool prior to departure. Our tour director made the trip fun and if she didn't know the answer to someone's...
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Kim
Trafalgar
3 months ago
Thank you for sharing your positive feedback regarding your tour with us. We're delighted to hear that you enjoyed your trip. Your comments are truly appreciated.
Thanks again for choosing Trafalgar.
Excellent service, however the bus was showing signs of needing service.
Some of the optional meals were not as good as I expected, but on the whole good.
Product reviews
Kim
Trafalgar
3 months ago
Thank you for taking the time to share your feedback with us. We're delighted you found our service excellent. We appreciate you bringing your experience with the coach and some of the optional meals to our attention. We value your feedback and are always striving to improve.
Thanks again for your review.
We had a good Tour Director (*Personal information removed by Feefo*) who was very knowledgeable, gave great historical background on things and told interesting stories. He did however need to give...
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Tebo
Trafalgar
11 months ago
Thank you for your review. We highly appreciate feedback from our clients and strive to provide them with the best possible experience. We understand the importance of our Travel Directors in making any trip successful, and we take great care in training them to ensure they can manage our departures effectively.
While we understand that missing out on your pre-planned activity was disappointing, we recommend that our guests refrain from booking and paying for Optional Experiences independently, as our itinerary may change due to unforeseen circumstances. Regrettably, because these Optional Experiences are booked with third-party companies, we need to adhere to their booking conditions. We sincerely apologise if this caused any inconvenience.
Despite the Optional Experience and hotel incident, we are happy you enjoyed your overall experience. We hope to see you again with a much-improved service.
The service provided by your team on the Spain, Morocco and Portugal trip was excellent. There were many things that could have gone wrong and did go wrong and were dealt with quickly and...
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Tebo
Trafalgar
11 months ago
We appreciate your support of our business and are thankful to hear that our Travel Director and Coach Driver were beneficial and contributed to your positive touring experience. Our on-the-Road Team undergoes rigorous training and possess extensive knowledge of the product and region in which they operate, and we’re happy this was demonstrated.
We understand that the long coach rides may have been tiring, but we hope the unique attractions outlined in our itinerary made up for it. Our top priority is to ensure our guests have a relaxing holiday experience. Our Product Team will carefully consider all adjustments, and our Operational Teams will review and implement them if possible. We apologise for the inconvenience.
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Trusted Customer
11 months ago
Date of purchase: 30/05/2024
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Kim
Trafalgar
3 months ago
Thank you for your 5-star review of the Scenic Parks Explorer. We're thrilled to hear you enjoyed your experience with our Travel Director. We appreciate you sharing your feedback.
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Trusted Customer
11 months ago
Date of purchase: 22/06/2024
Excellent tour director who gave attention to everyone’s needs.
Product reviews
Kim
Trafalgar
3 months ago
Thank you for your wonderful 5-star review of the Highlights of Ireland and Scotland tour. We're delighted you enjoyed your trip. We appreciate you taking the time to share your feedback.
Very nice. Extensive tour. Maybe more time in Glascow.
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Kim
Trafalgar
3 months ago
Thank you for your feedback on the Highlights of Ireland and Scotland tour. We're pleased to hear you enjoyed the hotels and that you found our Travel D
irector and Coach Drivers excellent. We appreciate your suggestion about more time in Glasgow.
Thanks again for your review.
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Trusted Customer
11 months ago
Date of purchase: 23/06/2024
Product reviews
Kim
Trafalgar
3 months ago
We appreciate you choosing Trafalgar for your travels.
At Trafalgar, we open the door to unforgettable travel experiences. With more than 70 years of experience and more travel awards than anyone else in the industry, we are proud to be the number one guided holiday operator in the world. We have the local knowledge and expertise to reveal the world to our guests as only a true insider can. We give you fascinating insights into local traditions and bring history to life in ways you simply cannot get from a guidebook.We are the friend you would wish for in every destination, providing a unique perspective on the local people, places and cultures you encounter. We surprise you with hidden places only the locals know about and introduce you to the people you would never meet if travelling on your own. From Europe to North America and South America to Asia, we pride ourselves on helping you capture the true essence of each destination.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Trafalgar, we open the door to unforgettable travel experiences. With more than 70 years of experience and more travel awards than anyone else in the industry, we are proud to be the number one guided holiday operator in the world. We have the local knowledge and expertise to reveal the world to our guests as only a true insider can. We give you fascinating insights into local traditions and bring history to life in ways you simply cannot get from a guidebook.We are the friend you would wish for in every destination, providing a unique perspective on the local people, places and cultures you encounter. We surprise you with hidden places only the locals know about and introduce you to the people you would never meet if travelling on your own. From Europe to North America and South America to Asia, we pride ourselves on helping you capture the true essence of each destination.