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Trafalgar Reviews

Rated
Exceptional
Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

12,705

2,391

740

227

136

16,199

ratings over the past year

Displaying all 122,225 reviews
Trusted Customer
10 years ago
Date of purchase: 16/10/2014
Trafalgar cancelled the second part of our trip to Ecudar which caused many issues. we…
Trafalgar cancelled the second part of our trip to Ecudar which caused many issues. we had to go back and figure out with the dates what we could do and had to change our Peru trip to accomodate the...

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Trafalgar Travel US
Trafalgar
10 years ago
Unfortunately, on occasion, our trips may be withdrawn if they do not reach minimum numbers, however these trips are listed as Not Definite at the time of booking to prepare our guests for this possibility. We would like to apologise for any inconveniences that this may have caused. We were also disappointed that you may not have received details of the additional sightseeing that you may have been able to undertake whilst on the Footsteps of the Incas, we will look into your booking further to ensure this is not repeated. It was wonderful to receive your praise for our Travel Director and Local Guides, and we hope that you enjoyed your vacation.
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Trusted Customer
10 years ago
Date of purchase: 16/10/2014
A good bskance of planned and active time. I thought there were too many extra excursions…
A good bskance of planned and active time. I thought there were too many extra excursions that came with a fee.
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Trafalgar Travel US
Trafalgar
10 years ago
We do our best to prepare our guests for the day to day activities by listing the details in our itinerary, we also try to provide a certain amount of free time in most locations to allow our guests to tailor their vacation to suit their needs and to visit sites that perhaps may not be included in the itinerary or to undertake the Optional Experiences. Nevertheless, we regret that you were disappointed that the itinerary did not include a visit to the Statue of David whilst in Florence. It was wonderful to learn that aside from this you did enjoy the rest of the trip.
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Trusted Customer
10 years ago
Date of purchase: 16/10/2014
Did not receive what i paid for
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Trafalgar Travel US
Trafalgar
10 years ago
It was truly disappointing to learn that your recent Trafalgar guided vacation did not meet your expectations. We appreciate your feedback relating to the accommodation and meals and have relayed it to our Quality Control team to review. We strive to provide an enjoyable experience that incorporates sightseeing with accommodation of a high standard and meals that sample the local cuisine whilst still catering to the different tastes of our guests. Therefore, we were very concerned to receive your comments and we can assure you they will be investigated further.
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Trusted Customer
10 years ago
Date of purchase: 16/10/2014
the tour overall was great and interesting, but it started out on the wrong foot.…
the tour overall was great and interesting, but it started out on the wrong foot. Our first day was suppose to start with a tour of London at a certain time. The tour bus was 1 1/2 hour late,...

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Trafalgar Travel US
Trafalgar
10 years ago
It was great to learn that you had an enjoyable guided vacation with Trafalgar. With regards to your concerns from the beginning of your trip, we would like to discuss this further and we will have someone contact you shortly.
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Trusted Customer
10 years ago
Date of purchase: 16/10/2014
Trafalgar people are professionals. Outstanding service.
Trafalgar people are professionals. Outstanding service.
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Trafalgar Travel US
Trafalgar
10 years ago
Thank you for sending us your review of your European Whirl trip. We are very pleased to hear that you feel that our service is outstanding and that you saw a lot whilst on your vacation. We hope to see you on another trip soon.
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Trusted Customer
10 years ago
Date of purchase: 16/10/2014
Documentation provided was timely, informative and accurate. The only flaw was the hotel, New York…
Documentation provided was timely, informative and accurate. The only flaw was the hotel, New York Marroitt East Side did not give us the last document re joining the tour. The rest of the tour went...

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Trusted Customer
10 years ago
Date of purchase: 16/10/2014
This is our 7th trip with Trafalgar. Enough said.
This is our 7th trip with Trafalgar. Enough said.
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Trafalgar Travel US
Trafalgar
10 years ago
Thank you for your loyalty to Trafalgar. We are very pleased to hear that Goran made your Balkans and Venice trip wonderful. We will ensure that our Travel Director team are made aware. Thank you very much for sending us your feedback.
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Trusted Customer
10 years ago
Date of purchase: 16/10/2014
Prompt service and attention to questions.
Prompt service and attention to questions.
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Trafalgar Travel CAN
Trafalgar
10 years ago
This is great to read! We are so pleased that you appreciated the efforts of our Travel Director and received excellent service. We will take a closer look into your concerns with regards to your experience at the glass factory.
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Trusted Customer
10 years ago
Date of purchase: 16/10/2014
Incredible trip!!! We saw sooo much in such a short time and everything went smoothly…
Incredible trip!!! We saw sooo much in such a short time and everything went smoothly due to our amazing tour director ************. Hotels were great, bus driver Filippo excellent, local tour guides...

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Trafalgar Travel US
Trafalgar
10 years ago
We are delighted to read that you had a stress-free time on your Italy Bellissimo vacation with us and you enjoyed every minute of your trip. Thank you for taking the time to send us your review. We hope to see you on another Trafalgar trip soon.
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Trusted Customer
10 years ago
Date of purchase: 15/10/2014
My 2nd Trafalgar trip Good itinerary,accommodation and service
My 2nd Trafalgar trip Good itinerary,accommodation and service
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Trafalgar Travel AUS
Trafalgar
10 years ago
Excellent to read. Thank you.
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About Trafalgar
At Trafalgar, we open the door to unforgettable travel experiences. With more than 70 years of experience and more travel awards than anyone else in the industry, we are proud to be the number one guided holiday operator in the world. We have the local knowledge and expertise to reveal the world to our guests as only a true insider can. We give you fascinating insights into local traditions and bring history to life in ways you simply cannot get from a guidebook.We are the friend you would wish for in every destination, providing a unique perspective on the local people, places and cultures you encounter. We surprise you with hidden places only the locals know about and introduce you to the people you would never meet if travelling on your own. From Europe to North America and South America to Asia, we pride ourselves on helping you capture the true essence of each destination.
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Picquet House/South Esplanade, St Peter Port, Guernsey, Guernsey, GY1 1AF, Guernsey
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About Trafalgar
At Trafalgar, we open the door to unforgettable travel experiences. With more than 70 years of experience and more travel awards than anyone else in the industry, we are proud to be the number one guided holiday operator in the world. We have the local knowledge and expertise to reveal the world to our guests as only a true insider can. We give you fascinating insights into local traditions and bring history to life in ways you simply cannot get from a guidebook.We are the friend you would wish for in every destination, providing a unique perspective on the local people, places and cultures you encounter. We surprise you with hidden places only the locals know about and introduce you to the people you would never meet if travelling on your own. From Europe to North America and South America to Asia, we pride ourselves on helping you capture the true essence of each destination.