TrackDays Reviews

Thanks again for your review and we hope you will book in for another session soon!

We're glad to hear the experience itself was enjoyable for you as well, and that you enjoyed your drives in the Aston Martin Vantage V8, Audi R8 and Mercedes AMG GT, and that you had a good instructor with you on the day of the experience as well. We're pleased to hear you'd recommend it to others and we look forward to booking you in for another session on track soon!

We will update with our further reply once investigations are completed with the supplier at the venue. Kind regards, The Trackdays Team.

Good afternoon Sam, We are just getting in touch again regarding the feedback you left us last week on the Junior Double Supercar Drive experience at Perranporth Airfield. Thank you for your patience whilst we investigated the issues you raised with the supplier at the venue. Having spoken to them, they have advised us that their records indicate that you were booked for a 3:30pm session, meaning your drive time was between 4pm and 6pm. Furthermore, they have also confirmed with us that you had completed both of your drives by 4:40pm which is well within the specified time frame of 2-3 hours for this experience. To reiterate from our reply last week, most events hosted at our venues will also feature multiple experience providers. That is to say, other members of the public will be involved. Open day events may therefore experience schedule conflicts with others, but our suppliers at the venue will do their best to account for this and minimise delays where they reasonably can. Thank you again for your feedback. Kind regards, The Trackdays Team.

Thank you as well for your feedback on the experience itself - we're pleased to hear that overall, it was an enjoyable experience. As regards to the lack of availability of certain cars on the day, it is worth noting that the vehicles are put through a lot of high-energy manoeuvres every day, not just on the experience you booked on for, but others like it from the same supplier, so they will be subject to more natural wear and tear and need for maintenance or repairs than would normally be the case. The suppliers at the venue will always endeavour to have high performance replacements if necessary in the case of warning lights, delays, curtailments or other mechanical issues. With regards to the media package purchased at the venue on the day, as this is an extra sold independent of the main experience purchased through our website by the supplier at the venue, this would need to be taken up directly with the supplier. That said, we will forward on your comments to the supplier at the venue to make them aware of the issues encountered in respect of certain staff attitudes. Kind regards, The Trackdays Team.

Thanks again for your review and we hope you will book in for another session soon!

We will endeavour to update with our full reply once investigations with the supplier are completed. Kind regards, The Trackdays Team.

We're pleased to hear you enjoyed your drives all in all. Thank you again for your review.

We're pleased to hear you had a good instructor on your drives as well. Hope you will book to get on track again soon!

Regarding the longer waiting times you experienced, we will speak to our supplier regarding the short staffing at the venue on the day you attended to ascertain what happened. However, what we will also say in mitigation is that most events hosted at our venues will also feature multiple experience providers, Perranporth included, which also runs events on a limited number of dates each year. That is to say, other members of the public will be involved. Open day events may therefore experience schedule conflicts with others, but our suppliers at the venue will do their best to account for this and minimise delays where they reasonably can. Thank you again for your feedback. Kind regards, The Trackdays Team.

Good afternoon, We are just getting in touch again regarding the feedback you left us last week on the Porsche 911 experience at Perranporth Airfield you booked with us. We have since spoken to the supplier at the venue regarding the issues you raised in your review. They have said that they are glad to see you enjoyed your drive and acknowledged that their events are run safely. However, they have also advised us that, at the very last minute, there was an unavoidable shortage of staff which had a knock on affect regarding the instructor to car ratio, which resulted in a few delays on the day. The supplier has advised that they did their best with the situation at hand, and that this is something they can only apologise for and they will taking steps to ensure this does not happen at any future events. Thank you again for your feedback - as you can see, it does matter and we do take this on board with our suppliers to ensure products and services are improved where needed. Kind regards, The Trackdays Team.

Thanks again for your review and we hope you will book in for another session soon!