Incredible cars to experience. Very well organised and John W really made my experience.
Cars : Exceptional
Staff : Exceptional
Instructors : Exceptional
Alex MacGregor
TrackDays
11 months ago
We're pleased to hear you enjoyed the cars you got to drive as well - we'll make sure the supplier at the venue gets your kind feedback. Thanks again and we look forward to hopefully getting you on track again soon!
We're pleased to hear that you still had a good instructor though who was patient and friendly. Thank you again for your feedback.
Kind regards,
The Trackdays Team.
The instructors were great, the cars were great. Too many other cars on the circuit at times.
Cars : Excellent
Staff : Exceptional
Instructors : Exceptional
Alex MacGregor
TrackDays
11 months ago
Regarding levels of activity on track on the day you attended, experience providers will usually be hosting other experiences as well as the one you booked for on the day, including junior driving experiences. On weekends for example, it is naturally likely that it will be busier. Oftentimes, they are limited to what track layout they use by the venue owners, so this means the layout you drive on will oftentimes share this with others.
It is worth noting as well, that the same supplier at the venue of this experience does also run it on weekdays, which may be both quieter and more affordable an option in future. We're glad you still enjoyed it despite how busy it was. Thank you again for your feedback.
Regarding the video package and the issues with this, these will need to be taken up directly with the supplier at the venue. Thank you again for your feedback.
Kind regards,
The Trackdays Team.
Did not happen - was cancelled, please see above for further details
Cars : Excellent
Staff : Excellent
Instructors : Good
Alex MacGregor
TrackDays
12 months ago
We will endeavour to update with our full reply once investigations are completed.
Kind regards,
The Trackdays Team.
Alex MacGregor
TrackDays
11 months ago
Regarding your upgrade to drive the Porsche GT3 RS, the £50.00 upgrade refersto the prestige and performance level of the car, as opposed to any additional drive time or lap count. That said, they do appreciate your frustration at this not being made clear enough and hope that this clarifies what was included and that the lap or drive time was consistent with the original experience.
They have advised us that they will also pass this feedback onto their internal teams to ensure that improvements can be made regarding communication on experience options and upgrades in future.
Thank you again for taking time to leave us your feedback - as you can see, it does make all the difference to help improve our products and services for all our customers.
Kind regards,
The Trackdays Team.
Rather a lot of hanging about, cars not looking their best, wallet emptying experience. Staff friendly & helpful.
Cars : Good
Staff : Excellent
Instructors : Excellent
Alex MacGregor
TrackDays
12 months ago
Regarding the condition of the cars, it should be noted that the vehicles are put through a lot of high-energy manoeuvres every day, not just on the experience you booked on for, but others like it from the same supplier, so they will be subject to more natural wear and tear and need for maintenance or repairs than would normally be the case. The suppliers at the venue will always endeavour to have high performance replacements if necessary in the case of warning lights, delays, curtailments or other mechanical issues.
We are pleased to hear however that the staff at the venue were friendly and helpful on the day. Many thanks again for your feedback.
Regarding the photo package, as this was an extra sold by the supplier at the venue on the day independent of the experience sold through our website, any additional queries with this will need to be taken up with them directly.
Thank you again for your feedback.
Kind regards,
The Trackdays Team.
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Find all of the best track days and driving experiences in one place. Fast checkout and the only UK booking agent to offer a direct booking service with live dates.