Junior Truck Driving Experience – Weekday

Regarding the condition of certain vehicles on the day, it is worth noting that the vehicles are put through a lot of high-energy manoeuvres every day, not just on the experience you booked on for, but others like it from the same supplier, so they will be subject to more natural wear and tear and need for maintenance or repairs than would normally be the case. The suppliers at the venue will always endeavour to have high performance replacements if necessary in the case of warning lights, delays, curtailments or other mechanical issues. Thank you again for your feedback. Kind regards, The Trackdays Team.

We are sorry to hear that some of the cars you originally selected were not available, but we are pleased to hear the supplier sorted out suitable alternatives for you to drive on the day. Please keep in mind that the vehicles are put through a lot of high-energy manoeuvres every day, not just on the experience you booked on for, but others like it from the same supplier, so they will be subject to more natural wear and tear and need for maintenance or repairs than would normally be the case. The suppliers at the venue will always endeavour to have high performance replacements if necessary in the case of warning lights, delays, curtailments or other mechanical issues. Many thanks again for your review.

With regards to spare cars, these are not technically spare as they will have either been booked in for other customers in attendance on the day for separate experiences, or they are cars in the supplier's premium range, which carry an additional fee to be driven. We are pleased to hear you still enjoyed the day overall in spite of these factors. Many thanks again for your review. Kind regards, The Trackdays Team.

We are sorry to hear that the experience was not entirely to your satisfaction. Regarding the condition of the Ariel Atom you drove on the day, it is worth noting that the vehicles are put through a lot of high-energy manoeuvres every day, not just on the experience you booked on for, but others like it from the same supplier, so they will be subject to more natural wear and tear and need for maintenance or repairs than would normally be the case. The suppliers at the venue will always endeavour to have high performance replacements if necessary in the case of warning lights, delays, curtailments or other mechanical issues. Regarding the vehicle being driven at certain speeds or gears, the suppliers at the venue will usually require participants to follow safety procedures. We would ask customers to please do as they ask for your own safety and of those around you. The instructor may need to assist you or direct your attention in certain areas, such as acceleration and braking. We are pleased to hear you had helpful staff and instructors at the venue in spite of this. Thank you again for your feedback. Kind regards, The Trackdays Team.

Regarding the instructor changing gear on your drive in the Ariel Atom and braking at 40mph in the Lamborghini Gallardo, the suppliers at the venue will usually require participants to follow safety procedures. The instructor may need to assist you or direct your attention in certain areas, such as acceleration and braking. The reason this is done is for your own safety and of those around you. Regarding the Damage Waiver offered on the day by the supplier at the venue, this is offered to all customers so as to give peace of mind that, in the unlikely event of the vehicle(s) sustaining any damage on the day, you would not be liable for its costs of repairs, but you are not under obligation to take this. Thank you again for your feedback. Kind regards, The Trackdays Team.

As a gesture of goodwill, we will contact them as well to ask that they speak to you, as they are likely to contact you regarding rescheduling the event to an alternative date. Unfortunately, as per our Terms and Conditions and theirs, neither we as the acting agency or they as the experience supplier will be liable for losses incurred from travel and hotels. Kind regards, The Trackdays Team.

We're pleased to hear you enjoyed the cars you got to drive as well as the instructors and staff. Many thanks again and we hope to get you on track for another session soon!

We're pleased to hear you enjoyed the cars you got to drive as well - we'll make sure the supplier at the venue gets your kind feedback. Thanks again and we look forward to hopefully getting you on track again soon!

Thanks so much again for your review and we look forward to booking you in for another session soon!

We're pleased to hear that you still had a good instructor though who was patient and friendly. Thank you again for your feedback. Kind regards, The Trackdays Team.