Parent And Child Movie Car Drive With High Speed Passenger Ride

We're pleased to hear you had good instructors in the cars you drove as well. Hope you'll book in again for another session soon!

We do take the feedback regarding your child's own confidence on this experience seriously, and we will be raising this with the supplier at the venue to investigate what happened. We will endeavour to update with our further reply once investigations are completed. Kind regards, The Trackdays Team.

With regards to your drive in the Cobra, it should be noted that firstly, it is a much older vehicle than some of the others in the fleet of the supplier at the venue, but secondly, the vehicles are put through a lot of high-energy manoeuvres every day, not just on the experience you booked on for, but others like it from the same supplier, so they will be subject to more natural wear and tear and need for maintenance or repairs than would normally be the case. The suppliers at the venue will always endeavour to have high performance replacements if necessary in the case of warning lights, delays, curtailments or other mechanical issues. Whilst we will speak to the supplier at the venue to get their feedback on this, one thing they will always make explicitly clear to customers such as yourself is that, if there are any issues you experience on the day, then you are to raise these with them before you leave the venue. In almost all cases, they will be able to resolve any issues experienced on the day there and then, so as to avoid the situation escalating into less than positive feedback as it has done here. Otherwise, it makes it very difficult to try and effectively resolve any issues when the event has passed. We will endeavour to update with a further reply once investigations with the supplier have been completed. Kind regards, The Trackdays Team.

With regards to the Jaguar E-Type, they have said that it has a very small footwell. and the spacing between the pedals is very tight. This is how the car was manufactured, and there is not anything they can do about that. Removal of a right shoe is something that was implemented by the supplier some time ago, so as to stop the possibility of customers "double peddling" and spinning out. Thank you again for your feedback. Kind regards, The Trackdays Team.

We're glad to hear you had good instructors and that you enjoyed your cars you got to drive too. Hope you'll book to get on track again soon!

We are sorry to hear that you had a less than favourable experience with the instructor you had on your drive. Rest assured, we take this feedback seriously, and we will be investigating with the supplier at the venue to ascertain what happened. We are also sorry to hear that the Cobra itself was slightly uncomfortable for you to drive in. We do state in the copy for this experience on our website what the minimum and maximum height restrictions are, however, as this was a gift that you received, we appreciate that you may have missed this information, for which we apologise.

As we are the acting agency selling the experience on behalf of the supplier through our site, we have no representatives at event days run by the suppliers at the venue, so we are unable to provide specific availability information for certain vehicles ahead of time. Regarding certain vehicles being unavailable on the day, it is worth noting that the vehicles are put through a lot of high-energy manoeuvres every day, not just on the experience you booked on for, but others like it from the same supplier, so they will be subject to more natural wear and tear and need for maintenance or repairs than would normally be the case. The suppliers at the venue will always endeavour to have high performance replacements if necessary in the case of warning lights, delays, curtailments or other mechanical issues. Thank you again for your feedback. Kind regards, The Trackdays Team.

We're glad to hear you enjoyed the cars you got to drive as well. We hope you will book in again for another session soon!

We're pleased to hear you enjoyed the variety of cars you got to drive as well. We hope you will book to get on track with us again soon!

We are sorry to hear that you have experienced problems with the event date you originally booked in for. Rest assured, we are investigating the issues on your booking. We will endeavour to update with our full reply once investigations are completed.

We're overjoyed to hear you had such a wonderful time and we look forward to hopefully booking you in for more sessions again sometime soon.