How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Towergate Insurance Reviews

http://www.towergateinsurance.co.uk

Rated

Excellent

Whether it’s insuring your business or pleasure, Towergate’s specialists are here to help you get the right cover.

Service

4.6

2,861

774

155

3,929

ratings over the past year

Displaying all 32,166 reviews

Trusted Customer

11 years ago

Date of purchase: 04/03/2014

I think the personal injury insurance was a bit pressure sold. I only wanted kit insurance…

I think the personal injury insurance was a bit pressure sold. I only wanted kit insurance but ended up with PI insurance as well

Towergate Insurance

11 years ago

Thank you for taking the time to give us your feedback. I am sorry you were disappointed with the experience you received from Towergate Insurance. Our Personal Injury product is an extra which customers are under no obligation to take out but the vast majority do. Armed Forces personnel are often placed in situations where there is considerable risk of physical injury and we feel it perfectly complements our kit insurance product. As with all our products there is a 14 day cooling off period in which you are able to cancel if you are at all unhappy with your choice. I will arrange for one of our customer service team to contact you to review your cover. Phil @ Towergate

See full customer review

Trusted Customer

11 years ago

Date of purchase: 10/04/2014

Great thorough service

See full customer review

Trusted Customer

11 years ago

Date of purchase: 04/03/2014

I was very pleased with the quick response I had to my original qoute. I was very…

I was very pleased with the quick response I had to my original qoute. I was very pleased with the sevice once a premium had been agreed.

See full customer review

Trusted Customer

11 years ago

Date of purchase: 31/03/2014

I found your staff helpful

See full customer review

Trusted Customer

11 years ago

Date of purchase: 14/04/2014

really good service thanks

See full customer review

Trusted Customer

11 years ago

Date of purchase: 10/03/2014

Easy to purchase no fuss

See full customer review

Trusted Customer

11 years ago

Date of purchase: 08/04/2014

Ive left poor as my selection for the following reasons; The company that handed my…

Ive left poor as my selection for the following reasons; The company that handed my claim throughout were nothing more than incompetent. They have let Towergate insurance down significantly as your...

Read all

Towergate Insurance

11 years ago

We’re sorry you felt this way and were let down at a time when you needed us most. We’d like to speak with you to understand where we can improve and so will email you directly. Kindest regards, Towergate Insurance

See full customer review

Trusted Customer

11 years ago

Date of purchase: 11/04/2014

Advisor was excellent , answered all my questions and gave good advice

See full customer review

Trusted Customer

11 years ago

Date of purchase: 14/01/2014

Good service by someone who knew their company - thank you

See full customer review

Trusted Customer

11 years ago

Date of purchase: 03/02/2014

Provided the cover needed, if releatively expensive

See full customer review

Not received a review invite?

About Towergate Insurance

Towergate Insurance is a specialist insurance broker, offering personal and business customers cover from a range of market leading policies. Experts in insurance, we're also teeming with knowledge about everything we cover, allowing us to understand your needs exactly.

Read all

03448921700

1 Minster Court, Mincing Lane, London, Greater London, EC3R 7AA, United Kingdom