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Cruise & Vacation Desk Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,723 reviews

Trusted Customer

Feefo Verified

6 years ago

Everyone was wonderful. I only started using a travel agency a few years ago, via the cashback program at Discover. Jordan, the agent assigned to my first booking was awesome, and anytime I spoke...

CYNTHIA & NAAMAN DORENZO

Feefo Verified

6 years ago

What CYNTHIA & NAAMAN DORENZO said about Cruise & Vacation Desk:

The cruise and vacation desk was great

The cruise and vacation desk was great with making sure all of our vacation needs were meet. We liked them so much that we have booked our next vacation with them.

RICHARD & JANNETTE KNIGHT

Feefo Verified

6 years ago

What RICHARD & JANNETTE KNIGHT said about Cruise & Vacation Desk:

Very well planned and everything was very nice.

Wonderful trip all the rooms and bookings were excellent!

CHRISTINE & JOSEPH WARD

Feefo Verified

6 years ago

What CHRISTINE & JOSEPH WARD said about Cruise & Vacation Desk:

pretty terrible

The whole trip was pretty bad. Upon arrival for Valentine’s Day my husband and I were put in a room with two small beds instead of the King we requested. Then we were whisked away and told we needed...

Customer Care

Cruise & Vacation Desk

6 years ago

Hi Christine & Joseph,Thank you for submitting your feedback. We think that you may have possibly mixed up this review with a resort stay booked elsewhere. All of the vacations that we have helped you with have been with Carnival Cruise Lines. Your Travel Advisor will reach out to you shortly just to make sure and see if we are able to help you. We appreciate your business!

Trusted Customer

Feefo Verified

6 years ago

Always available and gets the job done well.

RONALD & KARON UZZELL BAGGETT

Feefo Verified

6 years ago

What RONALD & KARON UZZELL BAGGETT said about Cruise & Vacation Desk:

Amanda was our agent and provided outstanding service to us. We have dealt with her for several trips and never been disappointed.

FLORA DANIEL

Feefo Verified

6 years ago

What FLORA DANIEL said about Cruise & Vacation Desk:

Great customer service.

I tell everyone they should call Seth at Cruise & Vacation Desk because he listened to my needs and found the perfect trip for us.

CHRIS & CHRYS CHARALAMBOUS

Feefo Verified

6 years ago

What CHRIS & CHRYS CHARALAMBOUS said about Cruise & Vacation Desk:

excellent an patient

Hope

Feefo Verified

Houston,TX

6 years ago

What Hope said about Cruise & Vacation Desk:

Always friendly agents!

I love that they have great rates on cruises and when booking they have all of my information on file from previous cruises. Only negative is that I don’t see many incentives anymore.. ie. Gratuity...