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Total Loss Gap Reviews | Customer Service Reviews for https://www.feefo.com/reviews/total-loss-gap | Feefo

Displaying all 5,886 reviews

Verified Customer

7 years ago

Date of purchase: 22/03/2018

What Verified Customer said about Total Loss Gap:

Easy to understand and build a policy.

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Verified Customer

7 years ago

Date of purchase: 29/03/2018

What Verified Customer said about Total Loss Gap:

Excellent value. website easy to navigate.

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Verified Customer

7 years ago

Date of purchase: 30/03/2018

What Verified Customer said about Total Loss Gap:

knowledgeable, friendly staff.

Hi, I dealt with Jackie initially and called back after receiving an email from her to take out the policy, where I spoke to one of her colleagues, who was also very helpful. However, I would like to...

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Trusted Customer

7 years ago

Date of purchase: 28/03/2018

Efficient pleasant staff

Efficient staff who are very pleasant . I’ve used this company before although have never made any claim , so can’t comment on that aspect. Price is good and email and paperwork arrived promptly.

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Verified Customer

7 years ago

Date of purchase: 30/03/2018

What Verified Customer said about Total Loss Gap:

Peace of mind

Total Loss where very polite and helpful, they went through the different aspects of the cover. After explaining everything there was no pressure to take out the policy and explained the difference...

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Trusted Customer

7 years ago

Date of purchase: 30/03/2018

The full process was very simple from getting an online quote to paying for the policy. The price we paid was also very reasonable.

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Verified Customer

7 years ago

Date of purchase: 24/03/2018

What Verified Customer said about Total Loss Gap:

Does what it says on the tin

Reasonable price and seems to do what it says on the tin

Customer Support Team

Total Loss Gap

7 years ago

Thank you for your feedback!

We pride ourselves on the customer experience, when both purchasing a policy and making a claim.

Ensuring that the policy wordings are easy to understand and illustrating that they do 'exactly what it says on the tin' is part of making the online purchase process, as easy as it could be.

We honestly hope you never need to make a claim. However, should you need to, we will be here to help, assist and ensure that the claims process is just as smooth and as easy as buying the policy.

Kind Regards,

Martyn Doyle

totallossgap.co.uk

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Verified Customer

7 years ago

Date of purchase: 28/03/2018

What Verified Customer said about Total Loss Gap:

Clear and jargon free explanation

Explanation of the Total Loss Gap Insurance was clear and jargon free making it easy to understand. Price was very good as well.

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Verified Customer

Newton Abbot

7 years ago

Date of purchase: 28/03/2018

What Verified Customer said about Total Loss Gap:

Simple, quick and cheap.

Simple to understand and purchase at a competitive price.

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Trusted Customer

7 years ago

Date of purchase: 29/03/2018

Great efficient service and great price

Very efficient customer service ,great knowledge re gap insurance ,clear explanation to all my questions ,will not hesitate to use again

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About Total Loss Gap

Total Loss Gap is part of the Aequitas Automotive Group of brands and has been designed to take the guesswork out of Gap Insurance whilst offering additional cover such as Scratch & Dent Insurance, Tyre Insurance, Alloy Wheel Insurance and Excess Insurance. With a combined industry experience of over 75 years, the online experience has been designed to make the process of purchasing online, fast, secure and easy-to-use. Whilst priding ourselves on the comprehensive policy features we offer, the customer experience during both the purchase process and claims process is at the forefront of everything we do.

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08001954926

56 Hamilton Square, Birkenhead, Merseyside, CH41 5AS, United Kingdom