How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Topsoil Direct Ltd Reviews

https://www.topsoil.co.uk

EXCELLENT

Service

4.4

Product

4.5

182

236

ratings over the past year

Displaying all 2,458 reviews

Adrian Baket

Feefo Verified

DY5 3JB

2 years ago

What Adrian Baket said about Topsoil Direct Ltd:

Excellent service and congratulations

Product reviews

Date of purchase: 22/05/2024

Trusted Customer

Feefo Verified

2 years ago

Poor

Not delivered on assigned date wasted a day waiting for the product, no explanation given. Put the work behind by several days, I would not use this company again

Product reviews

Date of purchase: 23/05/2024

Gelman Kazia

Feefo Verified

2 years ago

What Gelman Kazia said about Topsoil Direct Ltd:

bags are half filled

Product reviews

Date of purchase: 21/05/2024

Trusted Customer

Feefo Verified

2 years ago

Just perfect

Product reviews

Date of purchase: 21/05/2024

Trusted Customer

Feefo Verified

2 years ago

quick and efficient

Product reviews

Date of purchase: 23/05/2024

Trusted Customer

Feefo Verified

2 years ago

Decent product but severe lack of communication

Product was good delivery was good. Everything was as I expected other than a communication from the point of order. That was it. Nothing to say it was coming not coming on the agreed date only on...

Product reviews

Date of purchase: 17/05/2024

Alex Coleman

Feefo Verified

Southampton

2 years ago

What Alex Coleman said about Topsoil Direct Ltd:

Meadow Grass Full of Rye

Service was good, delivery was on the day, but came in the afternoon so was unable to lay the turf in one day.

Product reviews

Date of purchase: 13/03/2024

Ishtiaq Aziz

Feefo Verified

Hethersett

2 years ago

What Ishtiaq Aziz said about Topsoil Direct Ltd:

Great place for garden needs

The order confirmation was prompt and choosing the delivery date to my convenience was great. I was kept informed of the delivery status, that was trackable and free.

Product reviews

Date of purchase: 10/05/2024

Trusted Customer

Feefo Verified

2 years ago

Product reviews

Date of purchase: 17/05/2024

Kanji Kerai

Feefo Verified

Cardiff

2 years ago

Product reviews

Date of purchase: 20/05/2024

Not received a review invite?

Lawn Turf from £2.59 per 1m2 - Garden Turf - Fresh Lawn Turf Rolls - Buy 10 - 1700+ Online

2 x Blended Topsoil £68 per bulk bag - British Standard BS3882:2015 Top Soil suitable for growing vegetables, flower beds and laying Turf or lawn seed

View all media (246)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Topsoil Direct Ltd Reviews

Topsoil + Topsoil TwinstakMore reviews of this productView product websiteExcellent communication and arrived within the time slot given fast delivery

Wood Chips + Wood Chips TwinstakMore reviews of this productView product websiteNothing wrong with the product, but service was poor. Not delivered on assigned date, wasted a day waiting for it. Would probably use a different provider next time.

Topsoil + Topsoil TwinstakMore reviews of this productView product websitebags are les than half filled up

Garden TurfMore reviews of this productView product websiteGood quality, professional service!!! 10 star's

Garden TurfMore reviews of this productView product websiteCheapest I could find online. Straightforward and quick delivery.

Topsoil + Topsoil TwinstakMore reviews of this productView product websiteEverything was as I expected the quality the soil was very good. The bags were very good. They were stacked as I expected and was safe unloaded. It was put into place by the courier exactly where I...Read more

Garden TurfMore reviews of this productView product websiteThe grass looked great when grows but as it progressively gets longer the rye seed shoots up and it looks like wild/meadow grass. In fact, it has so much rye in the turf it is more suitable for...Read more

Topsoil + Topsoil TwinstakMore reviews of this productView product websiteI prepared my garden lawn and used a few 'twin' bags of topsoil. My whole experience of buying topsoil was very good. The ordering was easy and buying the jumbo twin bags was cost-saving. Delivery...Read more

Blended Topsoil + Compost TwinstakMore reviews of this productView product websiteGood efficient service Only trouble is compost stacked up on topsoil So had to empty the compost onto a separate bag and then access topsoil to mix and use

Topsoil + Topsoil TwinstakMore reviews of this productView product websiteGood quality topsoil and arrived on the day of stated delivery.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?