How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Topsoil Direct Ltd Reviews

https://www.topsoil.co.uk

EXCELLENT

Service

4.4

Product

4.5

182

236

ratings over the past year

Displaying all 2,458 reviews

Trusted Customer

Feefo Verified

2 years ago

Mulch Bulk buy - good value

great contact and on time

Product reviews

Date of purchase: 17/06/2024

sophie scaife

Feefo Verified

Norfolk

2 years ago

What sophie scaife said about Topsoil Direct Ltd:

New garden

Excellent service

Product reviews

Date of purchase: 14/06/2024

Andrei Bigu

Feefo Verified

Reading

2 years ago

What Andrei Bigu said about Topsoil Direct Ltd:

TOPSOIL

Seriously, I had 6 bags of soil! I strongly recommend everything on time and high quality!

Product reviews

Date of purchase: 14/06/2024

Chris

Feefo Verified

Bristol

2 years ago

What Chris said about Topsoil Direct Ltd:

Excellent product at a reasonable price

Was very easy to order and had confirmation emails and communications to say when my order was being processed. Didn't have a call on the day of delivery to say the delivery was on its way which...

Product reviews

Date of purchase: 12/06/2024

Linda

Feefo Verified

Beverley

2 years ago

What Linda said about Topsoil Direct Ltd:

Top soil UK, good service and good product

Very good

Product reviews

Date of purchase: 22/05/2024

Trusted Customer

Feefo Verified

2 years ago

Great service

Compost

Product reviews

Date of purchase: 10/05/2024

Vijeesh Kanieary

Feefo Verified

Chester

2 years ago

What Vijeesh Kanieary said about Topsoil Direct Ltd:

Very good and helpful

Product reviews

Date of purchase: 21/05/2024

R W

Feefo Verified

London

2 years ago

What R W said about Topsoil Direct Ltd:

Do not order the Topsoil

As mentioned, delivery went well

Product reviews

Date of purchase: 22/05/2024

Aimee Groom

Feefo Verified

2 years ago

What Aimee Groom said about Topsoil Direct Ltd:

Poor Quality

Product delivery delayed twice. The product itself was full of lumps, twigs/roots, a good number of stones and we even sound shredded plastic. To top it off, in the two weeks since putting it down...

Sarah

Topsoil Direct Ltd

2 years ago

I am sorry to hear that you had issues with your order. I can see that my colleague has been in touch with you and a partial refund has been raised.

Product reviews

Date of purchase: 10/05/2024

Trusted Customer

Feefo Verified

2 years ago

Soil/turf package very good . Recommended

Communication by email good and timely. Delivery driver rang to check on position to place delivery

Product reviews

Date of purchase: 23/05/2024

Not received a review invite?

Lawn Turf from £2.59 per 1m2 - Garden Turf - Fresh Lawn Turf Rolls - Buy 10 - 1700+ Online

2 x Blended Topsoil £68 per bulk bag - British Standard BS3882:2015 Top Soil suitable for growing vegetables, flower beds and laying Turf or lawn seed

View all media (246)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Topsoil Direct Ltd Reviews

Mulch + Mulch TwinstakMore reviews of this productView product websiteGreat contact delivery on time

Garden TurfMore reviews of this productView product websiteGreat service great product even better price

Blended Topsoil + Compost TwinstakMore reviews of this productView product websiteGood product

Topsoil + Topsoil TwinstakMore reviews of this productView product websiteSeriously, I had 6 bags of soil! I strongly recommend everything on time and high quality!

Blended Topsoil + Turf LawnPackMore reviews of this productView product websiteLovely top soil, beautiful healthy grass. Delivered exactly where I wanted it on the drive. Delivery driver was very pleasant, helpful and efficient. Easy to order online, was so worried that I...Read more

Topsoil + Topsoil TwinstakMore reviews of this productView product websiteDelivery and quality of product very good. We have just bought a new build house and the garden soil is solid clay alarmingly, so this top soil has been a life saver for my plants that I have...Read more

Compost + Compost TwinstakMore reviews of this productView product websiteGood stuff hardly any bits of plastic or pieces of twigs.

Topsoil + Topsoil TwinstakMore reviews of this productView product websiteExcept quality Turf

Garden TurfMore reviews of this productView product websiteExcellent quality

Topsoil + Topsoil TwinstakMore reviews of this productView product websiteCan’t fault the delivery - arrived when booked by a helpful driver who manoeuvred the bags to the right place. As for the product - perhaps a case of you get what you pay for. It’s awful. Not...Read more

Topsoil + Topsoil TwinstakMore reviews of this productView product websiteProduct delivery delayed twice. The product itself was full of lumps, twigs/roots, a good number of stones and we even sound shredded plastic. To top it off, in the two weeks since putting it down...Read more

Blended Topsoil + Turf LawnPackMore reviews of this productView product websiteGood communication. Delivered order on time put in position requested. Soil and turf good quality

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?