I am very pleased with the purchase; the soil is excellent, and the driver was very polite and helpful. I will certainly use this company's services again.
Good response from the customer service team.
The truck driver got lost trying to find the location despite very clear directions.
Product reviews
Date of purchase: 05/06/2026
0
Share
Trusted Customer
Feefo Verified
3 months ago
See review detail
Product reviews
Sarah
Topsoil Direct Ltd
3 months ago
Thank you for your feedback, one of the features of the Twinstak is that the bags are delivered together on the same pallet, this way we are able to pass on a saving to our customers. With regards to your interactions with our customer care team we will look into this and provide further training.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.