I gave only 4 stars because it was not delivered on the agreed day and I was informed only after 12pm that there was no driver available. They did get it delivered the following day though.
Product reviews
Sarah
Topsoil Direct Ltd
3 years ago
I am sorry to hear your delivery was slightly delayed. Turf is quite resilient and hopefully with the watering you have been providing it with it should have bounced back. However please get in touch if you have any concerns.
Top class product, can’t fault it at all,?but delivery driver was useless, first he was in the wrong road and at the wrong house. So I had to give him directions, I ended up walking to where he was...
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Product reviews
Sarah
Topsoil Direct Ltd
3 years ago
Thank you for taking the time to leave us feedback.
Date of purchase: 02/06/2023
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Trusted Customer
Feefo Verified
3 years ago
Top soil was of really good quality and delivery went smoothly, had to leave it at the end of the drive as they would not place on chippings but they made me aware of this.
Soil was of very poor quality, full of bricks, pebbles, weeds etc and not alot of it. and to “top” it off, when it was delivered by a pallet truck they managed to damage my driveway by dragging it. I...
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Sarah
Topsoil Direct Ltd
3 years ago
I do apologise that you have not had a response as yet we will be in touch shortly to discuss your concerns. Reports of debris in our soil are very unusual so we will need to investigate this fully for you.
Product reviews
Sarah
Topsoil Direct Ltd
3 years ago
Thank you for your feedback, we will be in touch to discuss as reports like this are unusual and we will need to investigate.
Poor customer service. Had issue with order and contacted few times was promised call back and never happened. Send two emails and no reply.
Will never order from them again or neither will...
Normally I get my topsoil from wickes, B&Q or Selco, it's first time I bought from TopSoil, I honestly love it. Product is super, in fact really super, did not find any stones usually get from all...
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