How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Topsoil Direct Ltd Reviews

Displaying all 2,462 reviews

Trusted Customer

Feefo Verified

3 years ago

Very good quality,

Very good quality, good price

Product reviews

Date of purchase: 06/06/2023

Mohamed Mohamed

Feefo Verified

3 years ago

Uploaded media

Horrible experience as New customer. I will not use them again or recommend

View all media (5)

What Mohamed Mohamed said about Topsoil Direct Ltd:

Absolutely horrible experience. New customer I experienced delivery issue called me the last minute to say they got held up on traffic and won't be able to deliver after waiting all this time. Most...

Sarah

Topsoil Direct Ltd

3 years ago

We do apologise that your order was delayed, things beyond our control can occur but we will always try and keep our customers up to date. I understand that we rearranged delivery of fresh turf on a day to suit you. My colleague has been in contact with you know and we hope to resolve this matter shortly.

Product reviews

Date of purchase: 09/06/2023

Kevin Johnston

Feefo Verified

Morpeth

3 years ago

What Kevin Johnston said about Topsoil Direct Ltd:

Great Service and Price

Great service, delivered when requested and reasonable price. New Lawn is looking great.

Product reviews

Date of purchase: 09/06/2023

Paul Butler

Feefo Verified

3 years ago

What Paul Butler said about Topsoil Direct Ltd:

After an initial mix up with the delivery 5 turfs were broken on the delivery pallet, but no problem with a refund. As before, topsoil was good and having laid the turfs they are growing well.

Sarah

Topsoil Direct Ltd

3 years ago

I am glad we were able to resolve this for you.

Product reviews

Date of purchase: 16/05/2023

Trusted Customer

Feefo Verified

3 years ago

Uploaded media

View all media (1)

Delivery driver great, product utter garbage.

Ordering was straight forward and delivered as advised, delivery driver was very helpful.

Product reviews

Uploaded media

View all media (1)

Sarah

Topsoil Direct Ltd

3 years ago

Thank you for your feedback. We are sorry to hear that you are disappointed with your recent delivery. We do recommend that turf is laid on the day it is delivered especially in hot weather and then watered thoroughly. We will contact you shortly regarding the issues you have raised as we would appreciate you providing us with some more information so that we can investigate and respond fully to your comments.

Date of purchase: 24/05/2023

Phanidhar Rao Machiraj

Feefo Verified

3 years ago

What Phanidhar Rao Machiraj said about Topsoil Direct Ltd:

But late delivery but otherwise happy with it

Product reviews

Date of purchase: 09/06/2023

Trusted Customer

Feefo Verified

3 years ago

Uploaded media

View all media (5)

100% happy 😊

Very thick grass . Dark green. So healthy. Top soil was smooth and damp witch helps with laying turf. I ran out of grass and went b&q for 6 more rooms and the quality was rubbish. So I'll show you...

Sarah

Topsoil Direct Ltd

3 years ago

Thank you for taking the time to leave us your feedback. I am glad to hear our turf is doing well.

Product reviews

Date of purchase: 09/06/2023

Sean J

Feefo Verified

Brighton

3 years ago

What Sean J said about Topsoil Direct Ltd:

Turf Times

Great comms, helpful delivery guy and everything as expected. Quality of turf seems good but it’s only been down a week!

Sarah

Topsoil Direct Ltd

3 years ago

This is great to hear, thank you.

Product reviews

Date of purchase: 09/06/2023

Trusted Customer

Feefo Verified

3 years ago

Excellent service, delivered when they said it would . Products met description.

Product reviews

Date of purchase: 09/06/2023

Steven Wood

Feefo Verified

3 years ago

What Steven Wood said about Topsoil Direct Ltd:

Very good servicr

Product reviews

Date of purchase: 09/06/2023

Not received a review invite?

Lawn Turf from £2.89 per 1m2 - Garden Turf - Fresh Lawn Turf Rolls - Buy 10 - 1700+ Online

2 x Blended Topsoil £68 per bulk bag - British Standard BS3882:2015 Top Soil suitable for growing vegetables, flower beds and laying Turf or lawn seed

View all media (246)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Topsoil Direct Ltd Reviews

Blended Topsoil + Turf LawnPackMore reviews of this productView product websiteVery good quality, 100% satisfied with the product

Garden TurfMore reviews of this productView product websiteHalf of my order was Absolutely horrible quality and different sizes. New customer I found this company on google and I experienced delivery issue. The driver called me the last minute to say they...Read more

Topsoil + Topsoil TwinstakMore reviews of this productView product websiteThe top soil was good and cost affective.

Garden TurfMore reviews of this productView product website

Blended Topsoil Single Bulk BagMore reviews of this productView product website

Topsoil + Topsoil TwinstakMore reviews of this productView product websiteTopsoil was ok. Used for laying turf and easy to spread

Garden TurfMore reviews of this productView product websiteOut of 25 turfs, 5 broke into pieces due to how thinly cut they were, even with careful handling

Garden TurfMore reviews of this productView product websiteQuality of turf was very poor as was dry on arrival and patchy on laying (two days later and after attempting moisten). Would NOT use again.

Topsoil + Topsoil TwinstakMore reviews of this productView product website

Blended Topsoil Single Bulk BagMore reviews of this productView product websiteSmooth and fresh. Soft as anything

Garden TurfMore reviews of this productView product websiteGrass was thick cut so no need for much topsoil

Garden TurfMore reviews of this productView product websiteGood quality, freshly cut

Topsoil + Topsoil TwinstakMore reviews of this productView product websiteGood quality and well packed

Blended Topsoil + Compost TwinstakMore reviews of this productView product website

Mulch Single Bulk BagMore reviews of this productView product website

Topsoil + Topsoil TwinstakMore reviews of this productView product websiteGood product and delivery

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?