How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Topsoil Direct Ltd Reviews

Displaying all 2,464 reviews

Paul Gilmore

Feefo Verified

Uttoxeter

2 years ago

What Paul Gilmore said about Topsoil Direct Ltd:

Great value

After an initial problem with my order the rest was perfect

Product reviews

Date of purchase: 20/02/2024

Trusted Customer

Feefo Verified

2 years ago

Very good product highly recommended

Have purchased both topsoil and compost - both excellent products. Easy to order and the twin stack option provides flexibility and represents good value. Would highly recommend.

Product reviews

Date of purchase: 13/02/2024

Alan Frost

Feefo Verified

Durham

2 years ago

What Alan Frost said about Topsoil Direct Ltd:

Let down by delivery

Although the topsoil itself is reasonable the delivery certainly is not. I've made two separate orders in two weeks. Both days I chose when the pallets would arrive. On week one it was fast...

Sarah

Topsoil Direct Ltd

2 years ago

I am sorry to hear that you had issues with your deliveries. As we use a third party delivery service we are not able to offer text alerts as standard, though we are always looking for ways to improve this service. Whilst we always aim to deliver on your chosen delivery day there are occasions where things beyond our control can delay an order. When we are aware of this we will inform customers as early as possible so we can make alterative arrangements where possible. Once again I apologise that your experience was not as we would expect.

Date of purchase: 19/02/2024

Dean Hyde

Feefo Verified

Hampshire

2 years ago

What Dean Hyde said about Topsoil Direct Ltd:

Good quality - easy to order and received confirmation of order email. One enhancement could be a confirmation of delivery date and time as you select a day but get further info if it is going to be...

Product reviews

Date of purchase: 19/02/2024

VIC BUTCHER

Feefo Verified

Navenby

2 years ago

What VIC BUTCHER said about Topsoil Direct Ltd:

Top service from a down to earth company who simply do a you ask in a friendly,professional manner.

Sarah

Topsoil Direct Ltd

2 years ago

Thank you for your lovely feedback.

Product reviews

Date of purchase: 09/02/2024

Sara Netherway

Feefo Verified

2 years ago

What Sara Netherway said about Topsoil Direct Ltd:

They provided soil promptly and efficiently

Product reviews

Date of purchase: 15/02/2024

Andrew Mooney

Feefo Verified

2 years ago

What Andrew Mooney said about Topsoil Direct Ltd:

Delivered on the date I chose, polite helpful delivery driver.

Product reviews

Date of purchase: 15/02/2024

Trusted Customer

Feefo Verified

2 years ago

Great service. Great product.

Thoroughly good process. I got the turf in less than a week safely delivered to my home. Very happy with the quality of the grass. Will definitely use again. Only slight thing. The delivery turned...

Sarah

Topsoil Direct Ltd

2 years ago

Thank you for your feedback, it is unusual for our deliveries to arrive that early. Glad everything went well though.

Product reviews

Date of purchase: 15/02/2024

Gordon Bowerman

Feefo Verified

2 years ago

What Gordon Bowerman said about Topsoil Direct Ltd:

Great service , good quality product

Product reviews

Date of purchase: 15/02/2024

Trusted Customer

Feefo Verified

2 years ago

Quality attractive wood chip delivered on a date and time we chose.

Good service

Product reviews

Date of purchase: 14/02/2024

Not received a review invite?

Lawn Turf from £2.89 per 1m2 - Garden Turf - Fresh Lawn Turf Rolls - Buy 10 - 1700+ Online

2 x Blended Topsoil £68 per bulk bag - British Standard BS3882:2015 Top Soil suitable for growing vegetables, flower beds and laying Turf or lawn seed

View all media (246)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Topsoil Direct Ltd Reviews

Compost + Compost TwinstakMore reviews of this productView product websiteGreat value and quality much cheaper that the competition

Compost + Compost TwinstakMore reviews of this productView product websiteVery good product and the twin stack represents good value

Topsoil + Topsoil TwinstakMore reviews of this productView product website

Topsoil + Topsoil TwinstakMore reviews of this productView product website

Blended Topsoil + Compost TwinstakMore reviews of this productView product websiteThe service was quick and easy to use and the soil arrived promptly

Blended Topsoil Single Bulk BagMore reviews of this productView product websiteTop quality soil. Delivered on time.

Garden TurfMore reviews of this productView product websiteExcellent process. Great product. I’m fully happy.

Topsoil + Topsoil TwinstakMore reviews of this productView product websiteDelivered on time and great product

Mulch + Mulch TwinstakMore reviews of this productView product websitefresh healthy wood mulch. No mouldy bits

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?