Thank you for sharing your review. We're thrilled to hear that you met some great people on your trip whilst exploring Japan! We understand that balancing included activities and free time is important. We offer various
trip styles to suit different travel preferences and paces, and our "Delve Deep" trips are designed to offer a mix of structured experiences and opportunities for independent exploration. We aim to be as transparent as possible on our website about what’s included, so travelers can plan ahead and make the most of their time in each destination.
Regarding the pacing of the trip, our Trip Leaders are highly trained are highly trained to navigate busy cities, ensuring groups stay together while making the most out of the experience. Their priority is to navigate the city safely while allowing you to explore its amazing sights and surroundings.
We appreciate your insights on trip communication. Thank you for raising your experience with us here as it’s important for us to learn how our Trip Leaders are doing and how they can continue to improve. Please be assured that we’ve passed this on to our Trip Leader management team to review further.
We're glad you found some memorable moments in amazing Japan. Thank you again for taking the time to share your thoughts and hope to welcome you on another adventure in the future!
