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TopDoors.co.uk Reviews

https://topdoors.co.uk/
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ratings over the past year

TopDoors.co.uk is no longer an active Feefo customer
Displaying all 55 reviews
Trusted Customer
7 years ago
Date of purchase: 17/10/2017
Avoid!
Respond to customers quicker. It shouldn't take a week to deliver something which is in stock. I then contacted them through the website to purchase somthing else, they never even bothered to...

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Ravi
TopDoors.co.uk
7 years ago
Good morning

We are sorry to hear about the service you have received from us. We will be discussing this as a company to improve our services and make sure that customers are communicated with throughout the process.

Regards
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Trusted Customer
7 years ago
Date of purchase: 16/10/2017
Spot on!
Simple and hassle free, delivered as promised, all good.
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Ravi
TopDoors.co.uk
7 years ago
Good morning 

Thank you for purchasing from us. We are happy to hear that you are pleased with the service you received. If there is anything else we can do, please let us know. 

Regards
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Trusted Customer
7 years ago
Date of purchase: 15/10/2017
I ordered sample worktops, next day delivery i was told at least twice when i chased the order. 10 days later, samples arrived. Too late then as i had to go elsewhere. And i quite honestly wouldn't...

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Ravi
TopDoors.co.uk
7 years ago
Good morning 

We are sorry to hear about the service you received. 

Regards
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Trusted Customer
7 years ago
Date of purchase: 02/10/2017
What Trusted Customer said about TopDoors.co.uk:
Top service and communication,Also quick delivery
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Ravi
TopDoors.co.uk
7 years ago
Good afternoon

Thank you for the feedback, please let us know if there is anything else we can help with. 

Regards

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Trusted Customer
7 years ago
Date of purchase: 05/09/2017
Helpful supplier
Great service from supplier - but very poor from shipping company - one worktop snapped in half, one with edge damage - Top Doors put things right but it should not have happen
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Ravi
TopDoors.co.uk
7 years ago
Good afternoon

Thank you for purchasing from us. We are pleased to hear that you are happy with the product. In regards to the damage that happened, we will be looking into it in order to find a suitable resolution that can insure that this doesn't happen again. 

Once again thank you for purchasing from us.

Regards
Topdoors
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Trusted Customer
7 years ago
Date of purchase: 06/09/2017
Excellent customer services, will be ordering cabinet doors in near future
The young lady who answered my call was very polite and extremely helpful, she told me I could order a sample online and talked me through the process
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Ravi
TopDoors.co.uk
7 years ago
Good morning 

Thank you for this fantastic feedback and for purchasing from us. We are glad you found a perfect match to your existing doors. If you have any further inquiries please don't hesitate to contact us. 

Regards
Topdoors
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Trusted Customer
7 years ago
Date of purchase: 21/08/2017
What a shambles!
Product and pric are good, I ordered a door, heard nothing for 10 days had two e-mails ignored had to make three phone calls, had four delivery dates, eventually 4 weeks late asked for a refund and...

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Ravi
TopDoors.co.uk
7 years ago
Good afternoon

We are sorry to hear about your experience with us. We are working to improve our customer service to ensure that this does not happen again.

Our sincere apologies 
Trusted Customer
7 years ago
I notice that your reviews are mainly similar to main and raise the same issues over the last six months or more you have replied to every negative review with the same comments. Clearly whatever it is you are doing to improve service isn’t working, it would appear that you just reply each time and nothing changes!
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Trusted Customer
7 years ago
Date of purchase: 23/08/2017
What Trusted Customer said about TopDoors.co.uk:
Poor service
After acknowledging my order I had to chase a month later to be told order would be with me in 2 days. Had to chase again a week later. Arrived 2 days later.
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Ravi
TopDoors.co.uk
7 years ago
Good afternoon

We apologize for the service you have received. We are working to improve this to ensure that this doesn't happen again.
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Trusted Customer
7 years ago
Date of purchase: 21/08/2017
Long delay before sending item. Only seemed to act as I chased it up.
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Ravi
TopDoors.co.uk
7 years ago
Good afternoon

We apologies for the service you received. We are working to improve this to ensure that it doesn't happen again. 

Our sincere apologies
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Trusted Customer
7 years ago
Date of purchase: 05/07/2017
What Trusted Customer said about TopDoors.co.uk:
Abysmal
No matter how cheap you think these guys are, don't use them! I ordered 2 doors, they took weeks to arrive. WhenI called the sales guy said they would be delivered the next day, I later found they...

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Ravi
TopDoors.co.uk
7 years ago
Good morning

We apologize for the service you have received. We are working to improve our service to ensure that this doesn't happen again.

Regards
Topdoors
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About TopDoors.co.uk
We provide our customers with quality kitchen worktops and doors at an affordable price. We have a genuine desire to offer the best customer service. Above all, we offer individually tailored solutions to produce personalized kitchens that people love. TopDoors is based in Leeds West Yorkshire but we serve all of the UK mainland with quality and affordability. Our customers include award winning builders, kitchen fitters, kitchen studios and of course general public. As a business, we are committed to high level responsiveness, QUALITY and reliability that delights our customers. We have stock over 400 varieties kitchen doors , laminate worktops , bedroom doors , kitchen units and accessories.
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0113 4576602
113 Tong Road, Leeds, West Yorkshire, LS12 1QJ, United Kingdom
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About TopDoors.co.uk
We provide our customers with quality kitchen worktops and doors at an affordable price. We have a genuine desire to offer the best customer service. Above all, we offer individually tailored solutions to produce personalized kitchens that people love. TopDoors is based in Leeds West Yorkshire but we serve all of the UK mainland with quality and affordability. Our customers include award winning builders, kitchen fitters, kitchen studios and of course general public. As a business, we are committed to high level responsiveness, QUALITY and reliability that delights our customers. We have stock over 400 varieties kitchen doors , laminate worktops , bedroom doors , kitchen units and accessories.