Thank you for taking the time to leave your feedback. We're pleased to hear that you received good service and had a positive experience with us.
Many Thanks,
The Together Team
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Trusted Customer
Feefo Verified
9 days ago
Slow & Incompetent. Too much back and forth and repetive
Very slow, a lot of going back & forth. Underwriter failed to check documents properly and kept asking for things multiple times. Incompetence & lazy underwriter. Whoever handled my case.
Megan Sevens
Together
7 days ago
Thank you for taking the time to leave your feedback. We're sorry to hear that your experience did not meet your expectations. Your comments regarding the communication and handling of your application have been noted and will be shared with the relevant team for review, as we are always looking for ways to improve our service.
Many Thanks,
The Together Team
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Trusted Customer
Feefo Verified
10 days ago
Good to be with together
Very understanding and patient
Megan Sevens
Together
7 days ago
Thank you for taking the time to leave your feedback. We're delighted to hear that you found our team understanding and patient throughout your experience with us.
Many Thanks,
The Together Team
Thank you for taking the time to leave your feedback. We're delighted to hear that you found the process easy to follow and that everything ran smoothly without any issues. It's great to know you received a brilliant service experience.
Many Thanks,
The Together Team
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Trusted Customer
Feefo Verified
12 days ago
Great Service from Together
It is extremely easy to get through to whatever department you wish to speak to at Together and the representatives you speak to are always extremely helpful
Megan Sevens
Together
11 days ago
Thank you for taking the time to leave your feedback. We're delighted to hear that you found it easy to get through to our teams and that our colleagues were able to provide such helpful service.
Many Thanks,
The Together Team
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Trusted Customer
Feefo Verified
13 days ago
Great service
Service was excellent from start to finish. I would happily recommend!
Megan Sevens
Together
11 days ago
Thank you for taking the time to leave your feedback. We're delighted to hear that you received excellent service from start to finish and that you would happily recommend us.
Many Thanks,
The Together Team
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Trusted Customer
Feefo Verified
17 days ago
Things to beware off before you follow through
i had no less than 3 different underwriters for my case and i had to resend several documents 3 times through the broker and solicitor resulting in a £6,000 fee and £5,000 in set up fees on a...
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Megan Sevens
Together
11 days ago
Thank you for taking the time to leave your feedback. We're sorry to hear that you were dissatisfied with your experience and appreciate the frustration caused by the delays and repeated requests for documentation.
Your feedback will be passed on to the relevant department for review as we continue to look for ways to improve our processes and customer experience.
Many Thanks,
The Together Team
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Trusted Customer
Feefo Verified
18 days ago
Got on with it
Speedy
Megan Sevens
Together
11 days ago
Thank you for taking the time to leave a review. We're delighted to hear that you found the process speedy and that we were able to help. We appreciate your feedback and your 5-star rating.
Many Thanks,
The Together Team
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NA
Naresh
Feefo Verified
18 days ago
Megan Sevens
Together
11 days ago
Thank you for taking the time to leave your feedback. We're pleased to know you had a positive experience with us and appreciate you sharing your rating.
Many Thanks,
The Together Team
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SI
Simon
Feefo Verified
19 days ago
What Simon said about Together:
Mortgage took too long to approve
Togethers legal team took too long in approving our mortgage they asked for the same documents a few times even though they had them and this took us over our completion deadline and as such we had...
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Megan Sevens
Together
11 days ago
Thank you for taking the time to leave your feedback. We're sorry to hear that your experience did not meet your expectations and appreciate the frustration the delays caused. We take your comments regarding the approval process and requests for documentation seriously and will share your feedback with the relevant team as we continue to review and improve our service.
Many Thanks,
The Together Team
For over 40 years, Together Money have been providing mortgages and secured loans with real lives in mind.
They offer a range of borrowing to suit all sorts of people, in all sorts of circumstances. Unlike some mainstream lenders, they appreciate that today's jobs, homes, and circumstances don't always fit neatly into tickboxes. Because there's a new normal out there.
And it's this common-sense approach means Together can often lend when others can’t.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
For over 40 years, Together Money have been providing mortgages and secured loans with real lives in mind.
They offer a range of borrowing to suit all sorts of people, in all sorts of circumstances. Unlike some mainstream lenders, they appreciate that today's jobs, homes, and circumstances don't always fit neatly into tickboxes. Because there's a new normal out there.
And it's this common-sense approach means Together can often lend when others can’t.