I was very pleasantly surprised with the quality of my three purchases. They are very well made and the accesssories that came with the shoes were welcome surprise.
Very happy with the product and the service. Shoe horn was missing from the package, but this is trivial given the excellent footwear and value for money
I really like the chukka boots. They are smart and comfortable. Just what I wanted.
Unfortunately the deck shoe had to be returned because the sides were too high and were hurting the bone. This is a...
Read more
Samuel Windsor
Samuel Windsor
17 years ago
Thank you for your very positive feedback and I am sorry that the deck shoes were not suitable for you.
Sent for two pairs of shoes.
Received one different pair to what had been ordered.
Actually liked the pair sent in error so kept them.
Initial impression of the shoes is favourable but due to...
Read more
Trusted Customer
17 years ago
Sent for two pairs of shoes.
Received one different pair to what had been ordered.
Actually liked the pair sent in error so kept them.
Initial impression of the shoes is favourable but due to initial order error will wait a little while to see what they are like over a longer period.
I did not receive the Black oxfords I ordered which are what are on the the invoice / receipt coded BV65 but actually received a pair of black Richmonds code BV66 in the brochure.
Samuel Windsor
Samuel Windsor
17 years ago
Our apologies for the mistake. If you do wish to discuss anything, please contact customer services on 0871 911 7044.
Quality of shoes and extras is generally very high. Better stitching around the top/entry to the shoe would improve matters. Very price competitive. 8/10 - will be back for some more shoes....
Read more
Trusted Customer
17 years ago
Quality of shoes and extras is generally very high. Better stitching around the top/entry to the shoe would improve matters. Very price competitive. 8/10 - will be back for some more shoes.
However, will not be buying any more ties for reasons outlined in individual comments below.
Very good service. My first order was for 2 pairs of shoes/boots. The shoes were perfect but the boots had a problem with the heel insoles. I sent them back and a perfect pair were sent back very...
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.