This is the first time I have ordered from them but was very impressed with service, quality, packaging, presentation and response.
First impressions are very good and have not yet worn the shoes...
As a first time customer, I was pleasantly surprised by the quality of the handmade shoes I purchased. The workmanship was excellent and the fit extremely comfortable. The shoes were packaged in a...
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Trusted Customer
17 years ago
As a first time customer, I was pleasantly surprised by the quality of the handmade shoes I purchased. The workmanship was excellent and the fit extremely comfortable. The shoes were packaged in a way to compliment the quality of style and service with which it was delivered.
Never received goods., Card charged and had to call 3 times to get refund. Will not be bothering again!
Samuel Windsor
Samuel Windsor
17 years ago
Sorry to see that you decided to cancel your order the following day. I can also see from your account that your card was never actually charged for this order; we only charge customers at the point of despatch. However, if you have any more queries, please do not hesitate to contact us on 0871 911 7044.
my black shoes are great however the brown ones have still not arrived so I cannot realy rate them
Samuel Windsor
Samuel Windsor
17 years ago
Sorry to hear that you have not received the brown shoes. According to our records, both pairs should have been despatched together, so it sounds like the despatch department must have missed them from the order. I will arrange for the missing pair to be despatched as soon as possible. If you have any further queries, please do not hesitate to contact us.
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.