How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Samuel Windsor Reviews

https://www.samuel-windsor.co.uk

EXCEPTIONAL

Quality Handmade Leather Shoes

Service

4.8

Product

4.7

3,363

328

3,859

ratings over the past year

Displaying all 154,418 reviews

Trusted Customer

Feefo Verified

17 years ago

Having read other reports I can support the positive advantage in purchasing shoes from Samuel…

Having read other reports I can support the positive advantage in purchasing shoes from Samuel Windsor. Traditional quality shoes at an unbelievable cost for these days and quick delivery. Long...

Product reviews

Date of purchase: 03/08/2008

Trusted Customer

Feefo Verified

17 years ago

Good quality products at reasonable prices

Product reviews

Date of purchase: 03/08/2008

Trusted Customer

Feefo Verified

17 years ago

More impressed with the web site and the service and the products.<br />

More impressed with the web site and the service and the products.

Samuel Windsor

17 years ago

Thank you for the positive feedback regarding the service but I am sorry to hear that you are not satisfied with the shoes. You are more than welcome to return them back to us and we can either exchange them for alternative items or refund you.

Product reviews

Date of purchase: 03/08/2008

Trusted Customer

Feefo Verified

17 years ago

Fairly Good<br />

Fairly Good

Trusted Customer

17 years ago

Fairly Good

Samuel Windsor

17 years ago

Thank you for the good feedback regarding the service, but I am sorry to hear about the state of the delivery. Normally our couriers take a lot of care over the deliveries. If you have any further queries or concerns, please do not hesitate to contact us either through the website or by calling customer services on 0871 911 7000.

Samuel Windsor

17 years ago

Sorry to hear that one of the ties you have received has a flaw. I have sent you a pre paid returns label so if you wish, you can return the tie in question back to us with no cost to yourself and we can get that one exchanged for a brand new one.

Product reviews

Date of purchase: 12/07/2008

Trusted Customer

Feefo Verified

17 years ago

As you may know I have purchased many pars of shoes from Samual Windsor and…

As you may know I have purchased many pars of shoes from Samual Windsor and I find that they are supberb in every way. I take my shoes very seriously so therefore comfort being formost in my choice...

Product reviews

Date of purchase: 31/07/2008

Trusted Customer

Feefo Verified

17 years ago

Excellent quality which were delivered withing 72 hrs as requested

Product reviews

Date of purchase: 26/07/2008

Trusted Customer

Feefo Verified

17 years ago

Very pleased with service and products are exceptional.

Product reviews

Date of purchase: 11/07/2008

Trusted Customer

Feefo Verified

17 years ago

Great shoes, excellent craftsmanship. Spare laces are always handy as are the shape retainers.

Product reviews

Date of purchase: 14/07/2008

Trusted Customer

Feefo Verified

17 years ago

I have purchased many shoes from Windsor they are excellent qulity.

Product reviews

Date of purchase: 13/07/2008

Trusted Customer

Feefo Verified

17 years ago

With the service so far, very satisfied.

Product reviews

Date of purchase: 03/08/2008

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Samuel Windsor Reviews

Deck Shoe: Traditional BrownMore reviews of this product (830)View product website

Classic Brogue: BrownMore reviews of this product (905)View product website

Dealer Boot BlackMore reviews of this product (464)View product website

Chelsea Boot: BlackMore reviews of this product (1,400)View product website

Classic Brogue: BlackMore reviews of this product (3,808)View product websiteIt would be wrong to criticise the product. You get what you pay for and I would sooner pay £60.00 a pair ( half the high street price) but get high street quality, than the advertised rate and be...Read more

Classic Oxford: Chestnut BrownMore reviews of this product (2,350)View product websitePlease see above, although the colour was fantastic!

7 Fold Woven, Handmade Luxury Silk Ties - Navy StripeMore reviews of this product (11)View product websiteI initially thought that it was a mark on the bottom of the tie, it transpired to be a torn thread and again not enough attention to detail here

7 Fold Woven, Handmade Luxury Silk Ties - Navy Gold StripeMore reviews of this product (78)View product website

Highlander: BrownMore reviews of this product (80)View product websiteThese shoes feel as though you have had them for years even though they are brand new, the comfort is unbelievable. Exellance in the first dergree Thank you. Dave Ellis.

Monk: Burgundy-BrownMore reviews of this product (1,506)View product websiteI found these shoes to be little on the tight side in putting them on but once on they fitted like a glove, as they are slip on shoes i am sure in a very short time they will give just that little...Read more

Oxford Shoe - BlackMore reviews of this product (9,129)View product website

Plain Toe Cap Semi Brogue: Antique TanMore reviews of this product (218)View product website

Classic Oxford: Chestnut BrownMore reviews of this product (2,350)View product website

Plain Toe Cap Semi Brogue: BlackMore reviews of this product (1,662)View product website

Penny Loafer: Chestnut BrownMore reviews of this product (1,966)View product website

Monk Shoe - BlackMore reviews of this product (2,476)View product website

AlbertMore reviews of this product (451)View product website

Chelsea Boot: Tan BrownMore reviews of this product (1,115)View product website

Semi Brogue Boot: Antique TanMore reviews of this product (482)View product website

Country Brogues: Brown SuedeMore reviews of this product (89)View product website

Handkerchiefs - Pack of 12 -Buy One Get One FreeMore reviews of this product (165)View product website

Plain Belt: BrownMore reviews of this product (146)View product website

Plain Belt: BlackMore reviews of this product (141)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?