How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Samuel Windsor Reviews | Customer Service Reviews for https://www.feefo.com/reviews/tob-samuel-windsor | Feefo

Displaying all 154,425 reviews

Trusted Customer

Feefo Verified

17 years ago

Very good supplier and the only one I have found that can supply shoes in…

Very good supplier and the only one I have found that can supply shoes in the size I need. Also high quality at good prices.

Product reviews

Date of purchase: 08/07/2008

Trusted Customer

Feefo Verified

17 years ago

Very good value and easy to deal with.

Product reviews

Date of purchase: 11/07/2008

Trusted Customer

Feefo Verified

17 years ago

Good product for the price. Quality of finish not worth the supposed full price though.

Product reviews

Date of purchase: 28/07/2008

Trusted Customer

Feefo Verified

17 years ago

service was good

Product reviews

Date of purchase: 04/07/2008

Trusted Customer

Feefo Verified

17 years ago

Good quality at reasonable prices, but not cheap. However, I fear quality at such prices…

Good quality at reasonable prices, but not cheap. However, I fear quality at such prices means sweat-shop labour in some third-world country.

Product reviews

Date of purchase: 15/06/2008

Trusted Customer

Feefo Verified

17 years ago

The servicve was excellent as was the shoes. Delivered when they said they would. Pleasantly…

The servicve was excellent as was the shoes. Delivered when they said they would. Pleasantly surprised at the quality. Will buy again.

Product reviews

Date of purchase: 10/07/2008

Trusted Customer

Feefo Verified

17 years ago

Excellent product, delivered on time in perfect condition, great price, what more does anybody want!…

Excellent product, delivered on time in perfect condition, great price, what more does anybody want! I have already recommended Samuel Windsor to my friends and colleagues

Product reviews

Date of purchase: 12/07/2008

Trusted Customer

Feefo Verified

17 years ago

Fantastic quality - Ive ordered 4 pairs to date. I would recommend these to anyone who likes the idea of quality hand made shoes at very favourable prices.

Product reviews

Date of purchase: 14/06/2008

Trusted Customer

Feefo Verified

17 years ago

The service was great and the 2 pairs of shoes I bought were fantastic! Great…

The service was great and the 2 pairs of shoes I bought were fantastic! Great value for money, will order more soon.

Product reviews

Date of purchase: 02/07/2008

Trusted Customer

Feefo Verified

17 years ago

Overall very impressive product & customer service, Collection and replacement of one pair very good…

Overall very impressive product & customer service, Collection and replacement of one pair very good but perhaps the replacement pair might have been delivered when the return was collected.

Trusted Customer

17 years ago

Overall very impressive product & customer service, Collection and replacement of one pair very good but perhaps the replacement pair might have been delivered when the return was collected.

Samuel Windsor

17 years ago

Thank you for your positive feedback. However, I'm sorry to hear of the difficulties you had with the sizing on the Chukka boot. Sadly I would not like to guarantee you that a different pair of Chukka boots will fit if you had that much of a problem with the first pair, but as you stated, because they are handmade there will be slight variations. If you have any more queries, please get in touch through the website or by calling customer services on 0871 911 7044.

Product reviews

Date of purchase: 06/07/2008

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Samuel Windsor Reviews

Chelsea Boot: BlackMore reviews of this product (1,400)View product website

Chelsea Boot: Tan BrownMore reviews of this product (1,115)View product website

Henley Slip-On: BlackMore reviews of this product (1,260)View product website

Monk Shoe - BlackMore reviews of this product (2,476)View product website

Square Toe Chukka: BlackMore reviews of this product (441)View product websitestylish - like it!!. Any chance of a matt finish version?

Classic City Shoe: BlackMore reviews of this product (2,727)View product websitea smart pair of shoes. thank you.

Monk: Burgundy-BrownMore reviews of this product (1,506)View product website

Monk Shoe - BlackMore reviews of this product (2,476)View product website

MuleMore reviews of this product (395)View product website

Classic Slip-On: Burgundy-BrownMore reviews of this product (625)View product website

Classic Slip-On: BlackMore reviews of this product (679)View product website

Chelsea Boot: Tan BrownMore reviews of this product (1,115)View product website

Chelsea Suede: BrownMore reviews of this product (630)View product website

Chukka Boot: Brown SuedeMore reviews of this product (499)View product website

Classic City Shoe: BlackMore reviews of this product (2,727)View product website

Chelsea Boot: Tan BrownMore reviews of this product (1,115)View product website

Classic Slip-On: BlackMore reviews of this product (679)View product website

Penny Loafer - BlackMore reviews of this product (4,307)View product websiteToo narrow and had to be returned whereas the Chukka boot and the replacement monks shoe are a perfect width fit. Apprciate differences in style may be a factor and that 'slight ifferences' exist in...Read more

Chukka Boot: Brown SuedeMore reviews of this product (499)View product websiteI find the laces work loose very quickly and have replaced with woven laces

7 Fold Woven, Handmade Luxury Silk Ties - Navy Gold StripeMore reviews of this product (78)View product website

7 Fold Woven, Handmade Luxury Silk Ties - Navy / Red / Blue / SilverMore reviews of this product (41)View product website

7 Fold Woven, Handmade Luxury Silk Ties - Navy StripeMore reviews of this product (11)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?