Fast, efficient and friendly service. When one of the four pairs received was too tight, nothing was too much trouble to ensure that a replacement pair were delivered quickly and at no extra cost to...
I was very pleased with my purchase last year until one shoe split on the sole after 6 months of light wear - so I sent them back with a request for replacement under warranty. Customer support were...
Black shoes looked fine.. not worn them yet. Brown suede looked like a child had made them and also looked like they had been worn before. They were replaced but the replacements look like they have...
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Samuel Windsor
Samuel Windsor
17 years ago
Sorry to see that your experience was not what we both should expect. You are more than welcome to return them again either through the post with a pre paid label (which we can supply) or we can arrange another collection. I will pass you comments onto the correct people so that they can check the stock of these shoes.
Product reviews
Date of purchase: 19/06/2008
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Trusted Customer
Feefo Verified
17 years ago
never heard of him
Product reviews
Date of purchase: 15/06/2008
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Trusted Customer
Feefo Verified
17 years ago
reat shoes at a great price
Product reviews
Date of purchase: 22/06/2008
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Trusted Customer
Feefo Verified
17 years ago
I ordered online and thes service was efficient and quick.
I believe you have already been in contact with us in the last couple of days. Sadly it looks as though the shoes went missing with the couriers as they were despatched from us on the 8th of August. However, a full refund has been processed this morning back onto your card.
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.