Disappointed with the quality. I usally buy Loakes and will do so in the future.
Trusted Customer
17 years ago
Disappointed with the quality. I usally buy Loakes and will do so in the future.
Samuel Windsor
Samuel Windsor
17 years ago
Thank you for taking the time to leave us feedback, I am sorry to hear that the product was not as good as expected. Please feel free to take advantage of the 30 day Samuel Windsor worn or unworn guarantee. You can return them using our free returns service detailed on the reverse of your receipt. Or alternatively call our customer service department on 0871 911 7044.
The shoes arrived quickly and are probably worth the money. However, both pairs came up very small and in the case of the Penny Loafer, the level of shine was significantly different to that...
The are cheap and they look cheap one pair returned. One prson I spoke to in the office was rude and unhelpful the other was charming !
Samuel Windsor
Samuel Windsor
17 years ago
Sorry to see that the product was not up to it's normal standard, however I can see that a collection has been arranged for you so as soon as we get them back we will issue the refund or replacement as you requested. I am also concerned to hear that the one operator's attitude was not acceptable and I will see if we can possibly find out who that was.
Product reviews
Date of purchase: 24/09/2008
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Trusted Customer
Feefo Verified
17 years ago
the leather is a little thin but the shoes were good value
early days yet to rate the quality of my order but a first impression is they are fair quality and fit well. Saying that on the second time of wearing the inside insole did come out stuck to my...
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.