Delivered quickly, sadly do not look loke the £99.00 reduced to £30 shoes...look like £30 shoes, which is what you expect as that's what they cost!! The leather is coarse and lacks depth of colour,...
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Trusted Customer
17 years ago
Delivered quickly, sadly do not look loke the £99.00 reduced to £30 shoes...look like £30 shoes, which is what you expect as that's what they cost!! The leather is coarse and lacks depth of colour, the painted edges of the soles did not survive one morning walking, but quickly sorted with a black marker pen.
Samuel Windsor
Samuel Windsor
17 years ago
Thank you for taking the time to leave us feedback, I am sorry to hear that the product was not as good as expected. Please feel free to take advantage of the 30 day Samuel Windsor worn or unworn guarantee. You can return them using our free returns service detailed on the reverse of your receipt. Or alternatively call our customer service department on 0871 911 7044 who will be happy to help.
We would not want you to be stuck with a pair of our shoes that you are not 100% happy with.
Very good shoes, well made and exactly what I wanted BUT - the fitting was too narrow and was crushing my toes. Your overall service was excellent.
Trusted Customer
17 years ago
Very good shoes, well made and exactly what I wanted BUT - the fitting was too narrow and was crushing my toes. Your overall service was excellent.
Samuel Windsor
Samuel Windsor
17 years ago
Unfortunately that is one of the disadvantages of mail order; not having the opportunity to try the shoes on before making your purchase. However, because of this we do offer a free returns service along with the Samuel Windsor 30 day worn or unworn guarantee. If you wish to contact us for any reason, please do so on 0871 911 7044 or by email via the website.
Sorry to hear that you were not 100% happy with the one style of shoe.
Please get in touch if there is anything we can help with. Our customer service department can be contacted on 0871 911 7044 or customerservice@samuel-windsor.co.uk if you would prefer to email us instead.
Product reviews
Date of purchase: 13/01/2009
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Trusted Customer
Feefo Verified
17 years ago
First class quality with excellent presentation.Would have no hesitation in buying again.
Very good value for money. One pair had a slighly damaged welt but not bad enough for me to not want to keep them.
However,unfortunately I did return them as I just got made redundant! One week...
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.