Very high quality goods - I would estimate that you would pay 3-4 times as much in a quality high street store for these products. I was missing one item (belt) when delivery was made, but after...
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Trusted Customer
17 years ago
Very high quality goods - I would estimate that you would pay 3-4 times as much in a quality high street store for these products. I was missing one item (belt) when delivery was made, but after advising them of this, they sent replacement promptly, without further charge or fuss. I will buy again from this company, definitely!
My first order apparently went missing,another 2 pairs were sent.These were too large.I rang and requested a courier collection.Nothing happened.I rang again last week,I've still got the...
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Samuel Windsor
Samuel Windsor
17 years ago
Sorry to hear of the problems you had with the first delivery going missing. I can see that an additional collection has also been arranged. If you are still experiencing difficulties, we would recommend using the postage label which most people find a lot more easier as they do not have to wait in for a courier to arrive.
Please get in touch if there is anything else we can help with.
Date of purchase: 13/01/2009
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Trusted Customer
Feefo Verified
17 years ago
Lacking in suppleness - painful to wear at first - rubbing toes
Product reviews
Date of purchase: 13/01/2009
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Trusted Customer
Feefo Verified
17 years ago
The shoes are of an excellent quality, well made and a great fit.
Found both pair of shoes comfortable and was very happy about the black pair but less so with the brown pair (see below for comments). However, it has not stopped me ordering another two pair and I...
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Trusted Customer
17 years ago
Found both pair of shoes comfortable and was very happy about the black pair but less so with the brown pair (see below for comments). However, it has not stopped me ordering another two pair and I trust that the problem was a one off.
Samuel Windsor
Samuel Windsor
17 years ago
Sorry to hear that you were not 100% happy with the brown shoes. As they are entirely produced by hand, there may well be a slight variation between the colouring of each pair. But if you would like to return them for an exchange, please do so and we will be happy to oblige.
Our customer service department can be contacted on 0871 911 7044 or customerservice@samuel-windsor.co.uk
My husband was very pleased with his shoes and my daughters boyfriend thought the boots were fantastic and he is going to order another pair and so is his father.
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.