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Samuel Windsor Reviews | Customer Service Reviews for https://www.feefo.com/reviews/tob-samuel-windsor | Feefo

Displaying all 154,450 reviews

Trusted Customer

Feefo Verified

17 years ago

Overall fine - but both pairs arrived covered in dusk and smelling dusky as though…

Overall fine - but both pairs arrived covered in dusk and smelling dusky as though they had been in storage for a very long time.

Product reviews

Date of purchase: 10/01/2009

Trusted Customer

Feefo Verified

17 years ago

I was very happy with the service provided, with the delivery time, and the standard of…

I was very happy with the service provided, with the delivery time, and the standard of packaging.

Trusted Customer

17 years ago

I was very happy with the service provided, with the delivery time, and the standard of packaging.

Samuel Windsor

17 years ago

There should not be any loose threads on the tie and it sounds like you may have received a sub-standard one as you have mentioned. If you would like to return it, we would be more than willing to exchange it for a new one. If you have any queries regarding the return or the tie itself, please do not hesitate to contact us on 0871 911 7044 or customerservice@samuel-windsor.co.uk and we will be happy to help.

Product reviews

Date of purchase: 14/01/2009

Trusted Customer

Feefo Verified

17 years ago

Well-made shoes, with ideal fitting

Product reviews

Date of purchase: 13/01/2009

Trusted Customer

Feefo Verified

17 years ago

lovely shoes, well presented the oxford leather shoes look beautiful however the leather is not very…

lovely shoes, well presented the oxford leather shoes look beautiful however the leather is not very supple so the shoes are uncomfortable

Product reviews

Date of purchase: 14/01/2009

Trusted Customer

Feefo Verified

17 years ago

Absolutely delighted with the whole experience - responsive and efficient.

Product reviews

Date of purchase: 14/01/2009

Trusted Customer

Feefo Verified

17 years ago

Reasonable valuie for money. Negatives: 1) there's always a sale so stop talking about the shoes…

Reasonable valuie for money. Negatives: 1) there's always a sale so stop talking about the shoes being worth £99.99 etc. 2) quality/material isn't perfect

Trusted Customer

17 years ago

Reasonable valuie for money. Negatives: 1) there's always a sale so stop talking about the shoes being worth £99.99 etc. 2) quality/material isn't perfect

Samuel Windsor

17 years ago

Thank you for taking the time to leave us feedback, I am sorry to hear that the product was not as good as expected. Please feel free to take advantage of the 30 day Samuel Windsor worn or unworn guarantee. You can return them using our free returns service detailed on the reverse of your receipt. Or alternatively call our customer service department on 0871 911 7044 who will be happy to help.

Product reviews

Date of purchase: 14/01/2009

Trusted Customer

Feefo Verified

17 years ago

Very good value for money and very comfortable.

Product reviews

Date of purchase: 14/01/2009

Trusted Customer

Feefo Verified

17 years ago

This is the second order i have recieved from Samual Windsor it was due to…

This is the second order i have recieved from Samual Windsor it was due to the high quality of the goods and service we decided to order again. The shoes are of very high quality and always have my...

Product reviews

Date of purchase: 14/01/2009

Trusted Customer

Feefo Verified

17 years ago

good

Product reviews

Date of purchase: 14/01/2009

Trusted Customer

Feefo Verified

17 years ago

Overall, very good value. The finish on the brogues was a bit below par, but…

Overall, very good value. The finish on the brogues was a bit below par, but for £30 I felt that this was acceptable.

Product reviews

Date of purchase: 12/01/2009

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