Samuel Windsor Reviews

Unfortunately that is one of the disadvantages of mail order; not having the opportunity to try the shoes on before making your purchase. However, because of this we do offer a free returns service along with the Samuel Windsor 30 day worn or unworn guarantee. The shoes were replaced today and the replacements should be with you within the next 7 days (weather permitting).

Thank you very much for your comments. They will certainly be taken note of. This is one reason why we have joined forces with Feefo, so that we can try and identify any areas that could be improved. All feedback whether good or bad is welcomed. We do have a slight delay in receiving goods back because of the current weather conditions, but as soon as we do receive them, the refund will be processed as requested. Our apologies for any inconvenience caused. Sam Rees srees@bvg-airflo.co.uk