Great ordering process and delivery on shoes. However, very disappointed at cashmere jumpers ordered, paid etc., then a cheque arriving for refund. At no point were we told they were out of stock....
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Trusted Customer
16 years ago
Great ordering process and delivery on shoes. However, very disappointed at cashmere jumpers ordered, paid etc., then a cheque arriving for refund. At no point were we told they were out of stock. Why?
Samuel Windsor
Samuel Windsor
16 years ago
I do apologise that you were not informed about this. We do have a system in place that sends the correspondence automatically and I am at a loss to explain why this did not happen. I have passed this onto our relevant team so that they can investigate.
Kind Regards
Samuel Windsor
Service etc was good. My problem is I have wide feet so the shoes are only really good for people with average feet and certainly for anyone with a bunion!
Wearing the first pair today for the very first time and put an old pair in the car in case I needed to change. I haven't had to change.Always dubious about buying products like shoes on the internet...
Initially the response was good. However the Cambridge classic shoes supplied were too tight and had a variation in sole thickness. This was reportd and a fast collection wasmade and I hve now...
I am pleased with 3 of the 4 pairs I purchased & returned one pair only because they were too wide a fitting awaiting replacements.For the price I consider them to be very good value for money as I...
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Trusted Customer
16 years ago
I am pleased with 3 of the 4 pairs I purchased & returned one pair only because they were too wide a fitting awaiting replacements.For the price I consider them to be very good value for money as I have found it increasingly difficult to find all leather shoes. will use the service again.
Product reviews
Date of purchase: 09/05/2009
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Trusted Customer
Feefo Verified
16 years ago
Fast efficient service. Beautifully made shoes at a reasonable/excellent price.
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.