Not great. One pair of the shoes that I wanted was advertised in the catalogue but hadn't been available apparently for some time. The other pair that I actually ordered and paid for wasn't...
Read more
Trusted Customer
17 years ago
Not great. One pair of the shoes that I wanted was advertised in the catalogue but hadn't been available apparently for some time. The other pair that I actually ordered and paid for wasn't avaliable for over a month. than I received a letter and a refund cheque saying it would never be available.
Samuel Windsor
Samuel Windsor
17 years ago
Our sincere apologies for letting you down.
The catalogues are printed well in advance so if an item is then sold out, we are not in a position to change the literature. Unfortunately as with any retailer, we do have times where items do go out of stock. However, if this ever occurs, we will always endeavour to contact the customer as soon as possible.
Kind Regards
Samuel Windsor
The catalogue looks like the products will be excellent. I have my first pair, which feel good. Time will tell if they were good value or just cheap. I ordered 2 pairs, b ut one was out of stock...
Read more
Trusted Customer
17 years ago
The catalogue looks like the products will be excellent. I have my first pair, which feel good. Time will tell if they were good value or just cheap. I ordered 2 pairs, b ut one was out of stock for 4 weeks and I am still waiting for them....
The only fault I can find is that SW does not stock half sizes above size 9.
I am a 10.5 and so a size 11 is a bit sloppy, but worth it for quality and value.
This is the 6th pair of shoes I have ordered and i am very happy with those I have purchased, the web site was easy to use and the information on each shoe easy to understand. The delivery was timly...
Read more
Samuel Windsor
Samuel Windsor
17 years ago
Thank you, you are very kind!
Kind Regards
Samuel Windsor
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.