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Titan Direct Reviews

https://www.titandirect.co.uk
Rated
Excellent

Titan Direct is a leading UK supplier of Titan Furniture's range of childrens' school chairs.

Service
4.3
/5
Product
4.5
/5

5

4

3

2

1

5

1

0

0

1

7

ratings over the past year

Displaying all 56 reviews
KH
Kevin Hamlin
7 years ago
Date of purchase: 08/11/2017
What Kevin Hamlin said about Titan Direct:
Super efficient service, friendly staff, and good delivery time
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Katie
Titan Direct
7 years ago
Thank you very much for the really fantastic review of our service and delivery.
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Trusted Customer
7 years ago
Date of purchase: 31/10/2017
Good product, good price, good service!
Delivery came exactly when expected and goods delivered in perfect condition.
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Katie
Titan Direct
7 years ago
Thank you for the really great feedback, it is very much appreciated. 
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NY
Nick Yap
7 years ago
Date of purchase: 19/09/2017
What Nick Yap said about Titan Direct:
Very quick service, amazing product
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Katie
Titan Direct
7 years ago
Thank you very much for reviewing our service as excellent, we appreciate the great feedback.
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Mary
London
7 years ago
Date of purchase: 13/09/2017
What Mary said about Titan Direct:
Great studying desk
It is a great desk which is beyond my expectation.Did it's job well!!! Would gladly recommend it!!!
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Katie
Titan Direct
7 years ago
That is really fantastic to hear, thank you for taking the time to leave such great feedback.
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MG
Mary Goose
7 years ago
Date of purchase: 31/08/2017
What Mary Goose said about Titan Direct:
Colourful chairs, exactly as required.
The address on the labels on the boxes didn't list all of the address details, making it confusing for the delivery driver.
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Katie
Titan Direct
7 years ago
Thank you for the review.
I will pass on your comments to our couriers to print off their labels more clearly, as we would have simply passed on details that you provided with your web order. 
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Trusted Customer
7 years ago
Date of purchase: 05/08/2017
Good product. Need to improve communication.
There was huge confusion over the delivery date and even after confirming a date directly with the company, the items were delivered 5 days earlier than agreed, meaning my neighbours had to store the...

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MK
Muhammad I S Khan
7 years ago
Date of purchase: 31/07/2017
What Muhammad I S Khan said about Titan Direct:
Poor service. Won't buy again.
Lack of communication and customer respect. I paid more for quicker delivery which never materialised but they never even bothered to reply to my price-match demands. Don't think I will be buying...

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Katie
Titan Direct
7 years ago
Thank you for taking the time to review us.

I would like to apologise for the delay in getting your chairs 2 days late to you, this was due to the manufacturers stock discrepancy. 
Our standard free delivery however would mean that you are not charged for delivery, and unfortunately, we are not able to offer a faster delivery service on these items as they always take 5-7 days to deliver. 
We were also unable to price match, as we were £2.76 cheaper than the price match quote that you gave us, so we were already the cheapest!

I am very sorry that you felt unhappy with our service as we always strive to offer great service and great prices - which we thought we provided. 

Please give us a call and we will be happy to ensure that any problems are rectified as much as we can. 
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Trusted Customer
7 years ago
Date of purchase: 16/07/2017
Excellent service and products, will use again.
Service excellent, prompt delivery and very easy to change the delivery date (by speaking to an actual person! So unusual nowadays!) Chair great, sturdy, comfortable and easy to get the right size as...

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Katie
Titan Direct
7 years ago
Thank you very much for the really great review, we really appreciate your fantastic comments.
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Trusted Customer
8 years ago
Date of purchase: 10/05/2017
Speedy service with good communication
I was informed exactly when my order would arrive and it arrived on time! I was even called when it arrived.
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Katie
Titan Direct
8 years ago
Thank you for taking the time to review us as excellent and for your really great comments regarding our service.
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Trusted Customer
8 years ago
Date of purchase: 30/04/2017
Great product and delivered on time
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Katie
Titan Direct
8 years ago
Thank you very much for your great review and comments.
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About Titan Direct
Titan Furniture is an award-winning, world-renowned designer and manufacturer of high quality, durable and ergonomic children's' classroom chairs. With an extensive range of products we are confident Titan Direct can service all your furniture needs.
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01480220312
Edison House, Edison Close, Ransomes Europark, Ipswich, Suffolk, IP3 9GU, United Kingdom
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About Titan Direct
Titan Furniture is an award-winning, world-renowned designer and manufacturer of high quality, durable and ergonomic children's' classroom chairs. With an extensive range of products we are confident Titan Direct can service all your furniture needs.