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tinhat™ Insurance Reviews

Displaying all 587 reviews

Trusted Customer

Worthing

10 years ago

What Trusted Customer said about tinhat™ Insurance:

Covered my phone for what I required

Joe

tinhat™ Insurance

10 years ago

Hi Lydia,

Thanks for taking the time to provide your feedback, and for choosing to insure your phone with Tinhat.

Best wishes,

Joe

Trusted Customer

Stourbridge

10 years ago

What Trusted Customer said about tinhat™ Insurance:

Better than protect my bubble on prices!

Fantastic cover and very pleased with my insurance cover...than you TinHat..😀

Joe

tinhat™ Insurance

10 years ago

Hi Natasha,

Thanks for choosing to insure with us, and for providing your feedback! It's great to hear that you're pleased with your cover, and that you found our prices to be competitive.

Best wishes,

Joe

Trusted Customer

Buckinghamshire UK

10 years ago

What Trusted Customer said about tinhat™ Insurance:

Everything I needed from an insurer.

Helpful, speedy, got my replacement device delivered to me 4 days after confirmation. Couldn't fault it.

Joe

tinhat™ Insurance

10 years ago

Hi Joshua,

I'm really glad to hear that you're pleased with our replacement service. We do work hard to ensure that our customers get the best service possible, and so it's great to read reviews like yours. Thanks for taking the time to feedback.

Best wishes,

Joe

Trusted Customer

East Whitburn

10 years ago

What Trusted Customer said about tinhat™ Insurance:

good insurance

cheap to insure mobile but have not had to use them yet.

Joe

tinhat™ Insurance

10 years ago

Hi Ryan,

It's great to hear that you found our policies to be competitive, and we really appreciate you choosing to insure your phone with Tinhat. Thanks for taking the time to provide feedback.

Best wishes,

Joe

Trusted Customer

Lowestoft

10 years ago

What Trusted Customer said about tinhat™ Insurance:

mobile phone insurance

Very pleased no problems

Joe

tinhat™ Insurance

10 years ago

Hi Alan,

Thanks for choosing to insure with Tinhat, and for providing your feedback. It's great to hear that you're happy with our service.

Best wishes,

Joe

Trusted Customer

10 years ago

REFUND I requested for a refund for my HTC mobile because it took A LONG TIME to confirm that repairs would be carried out, despite the information needed was supplied. In the end I gave up and took...

Joe

tinhat™ Insurance

10 years ago

Hi,

Thank you for for taking the time to leave your feedback, though I'm saddened to hear that you've had a bad experience with us.

We aim to provide our customers with the best service possible, and endeavor to process all claims within 48 hours. It's very unusual that a claim would take longer than this.

Having discussed your case with our policy administrator, it seems that they were waiting for you to contact them regarding your claim - and having received no response after 14 days they had to withdraw it. Unfortunately they also haven't received a cancellation request from you yet, which explains why your refund hasn't been processed. I've just emailed you directly to try and establish what went wrong, and I hope that we can backdate your cancellation and process a refund.

Best wishes,

Joe

Trusted Customer

St albans

10 years ago

What Trusted Customer said about tinhat™ Insurance:

They were very helpfull

Joe

tinhat™ Insurance

10 years ago

Hi Jeanette,

Thank you for taking the time to provide some feedback on our service.

I'm really glad to hear that we helped you to find the right insurance for your phone.

Best wishes,

Joe

Trusted Customer

Shropshire

10 years ago

What Trusted Customer said about tinhat™ Insurance:

Not yet tested

The purchase of this insurance was for my mobile phone. Seemed very reasonable price. Website was easy to navigate. Have yet to test claim-wise.

Joe

tinhat™ Insurance

10 years ago

Hi Lois,

Thanks for choosing Tinhat, and for taking the time to leave your feedback. We do work hard to ensure that our website is easy to use and that our prices are competitive, so it's great to hear that we're succeeding in this!

Best wishes,

Joe

Trusted Customer

10 years ago

moblie insurance

Only had it two months so hard to leave feedback based on length of time insured

Joe

tinhat™ Insurance

10 years ago

Hi,

Thanks for choosing to insure your phone with Tinhat and for taking the time to leave your feedback. It's great to hear that you've had a positive experience with us to date.

Best wishes,

Joe

Trusted Customer

Wiltshire

10 years ago

What Trusted Customer said about tinhat™ Insurance:

Gadget insurance / try Tinhat

Great value gadget insurance for iPhone and iwatch . Easy to set up and great cover. One of the best providers out there!

Joe

tinhat™ Insurance

10 years ago

Hi Nigel,

Thank you so much for posting your review. I'm really pleased to hear that you rate Tinhat so highly, and we'll endeavour to continue to provide you with a great service moving forward!

Best wishes,

Joe

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