How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

tinhat™ Insurance Reviews

https://tinhat.co.uk

EXCEPTIONAL

Service

4.7

ratings over the past year

Displaying all 587 reviews

Trusted Customer

8 years ago

long delay in getting replacment phone

Excess for the phone seems excessive especially when you add the cost of the insurance and compare to how much phone cost new and that you are unlikely to make more than one claim in insured period....

Customer service team

tinhat™ Insurance

8 years ago

Good afternoon, Please find our apologies for any inconvenience caused. I have passed this on to the relevant team and they will be in contact with you shortly.

Kind regards,

Tinhat

Trusted Customer

8 years ago

What Trusted Customer said about tinhat™ Insurance:

give them a go its worth it

very cheap and simple to use

Trusted Customer

8 years ago

Brilliant insurer

Easy to take out cover. Customer service are helpful and friendly.

Customer service team

tinhat™ Insurance

8 years ago

Thank you for taking out your time to share your experience with us! We truly appreciate it.

Regards, Tinhat

Trusted Customer

8 years ago

What Trusted Customer said about tinhat™ Insurance:

Easy

Easy to arrange and seems value for money.

Trusted Customer

8 years ago

What Trusted Customer said about tinhat™ Insurance:

Super easy to sort out!

Trusted Customer

8 years ago

What Trusted Customer said about tinhat™ Insurance:

Good cover good premium

Great premium,docs by return good cover well worth it I hope. Only claims service will tell.

Trusted Customer

8 years ago

Yes

Trusted Customer

8 years ago

What Trusted Customer said about tinhat™ Insurance:

Ridiculous...the worst insurance company's ever. I don't recommend this company to anyone.full stop

Customer service team

tinhat™ Insurance

8 years ago

Good day Marius, thank you for your feedback. We adhere to the policies and procedures when processing the claims and as specified in the terms and conditions there are exclusions in which case claims may unfortunately be declined.

Trusted Customer

8 years ago

Recently joined, so far it showed to be a decent company.

Customer service team

tinhat™ Insurance

8 years ago

Thank you for taking out your time to share your experience with us, We truly appreciate it. Regards, Tinhat

Trusted Customer

8 years ago

What Trusted Customer said about tinhat™ Insurance:

Excellent

Couldn’t have asked for more.....speedy, approachable, helpful and quickly resolved the issues. Thank you!

Customer service team

tinhat™ Insurance

8 years ago

Thank you for taking out your time to share your experience with us, Heather! We truly appreciate it.

Regards,

Tinhat

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo