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Rated
Exceptional

Timbuktu is an interactive travel platform that allows you to design your own trip in Africa, saving you time and money.

Service
4.9
/5
Product
4.6
/5

5

4

3

2

1

145

6

4

1

1

157

ratings over the past year

Displaying all 973 reviews
Trusted Customer
1 day ago
Date of purchase: 27/05/2025
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allyson orzechowski
2 days ago
Date of purchase: 30/05/2025
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SFinlay
Washington, DC
9 days ago
Date of purchase: 21/05/2025
What SFinlay said about Timbuktu:
Have already recommended Timbuktu to several friends
I'm not sure I understand the difference between this question and the previous. Kristin was amazing. Our plans started as a family trip for four but then became a trip for just my husband and me....

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Daniel
Timbuktu
8 days ago
Hi Susan, Thank you very much for such a fantastic review. Kristin and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in South Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team
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Kristin Parker
Manhattan, NYC
13 days ago
Date of purchase: 14/05/2025
What Kristin Parker said about Timbuktu:
Good flight and transfer planning in Madagascar
I definitely appreciated the booking of airplane flights and transfers within Madagascar. I could not have handled this alone. Since this was my first time to visit this country I relied heavily...

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Jonty Medcalf
Timbuktu
7 days ago
Hi Kristin, Thanks so much for taking the time to share your feedback, we really appreciate it. I know your travel specialist will also respond to you directly too on the points you have raised. Reading through the correspondence during the planning stages I was please to read how happy you were with the process and all the details Kevin worked through with you however I am sorry that you were unhappy with a couple of the elements of the trip. Given the relatively last minute nature of the trip some of the options chosen were the best available lodges at the time of booking. Anjajavy and Tsara Komba are some of our favourite properties in madagascar so I am glad you had great experiences at both of these. Regarding the last hotel and the poor experience there we'll be sure to avoid it again in the future. In closing thank you so much for travelling with us and for taking the time to share your feedback. We are always looking to improve what we do and your feedback certainly helps us with that. Kind regards, Jonty Medcalf Head of Sales
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Cesar Arellano
Virginia, USA
14 days ago
Date of purchase: 21/05/2025
What Cesar Arellano said about Timbuktu:
Amazing South African Experience with Timbuktu!!!!!!
Excellent service, attention to detail and Timbuktu listens to their customers.
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Daniel
Timbuktu
11 days ago
Hi Cesar, Thank you very much for such a fantastic review. Tessa and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in South Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team
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Krista Lauer
Park City
14 days ago
Date of purchase: 26/05/2025
What Krista Lauer said about Timbuktu:
Timbuktu Travel made our Southern Africa Adventure Truly Epic!
The service we received was exceptional. Annie and Daniel at Timbuktu Travel arranged for us to be met at each of our destinations, escorted through customs in different countries and taken to our...

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Daniel
Timbuktu
11 days ago
Hi Krista, Thank you very much for such a fantastic review. Annie and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Southern Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team
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Karen
Queens, NY
15 days ago
Date of purchase: 26/05/2025
What Karen said about Timbuktu:
Affordable, efficient, responsive
Kristin was responsive to every question and request. Documents were sent regularly with explanations and details. Timbuktu offered wonderful prices and experiences.
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Daniel
Timbuktu
15 days ago
Hi Karen, Thank you very much for such a fantastic review. Kristin and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Southern Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team
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Brian Eckhardt
Los Angeles
15 days ago
Date of purchase: 01/05/2025
What Brian Eckhardt said about Timbuktu:
Terrific Experience with Timbuktu!
Annie put together a great itinerary for us. She was responsive to our questions in the planning stage and was proactive in helping us get ready for the trip. All our trip logistics went smoothly,...

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Daniel
Timbuktu
15 days ago
Hi Brian, Thank you very much for such a fantastic review. Annie and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Southern Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team
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Ashley Lollar
Orlando, Florida
16 days ago
Date of purchase: 16/05/2025
What Ashley Lollar said about Timbuktu:
Incredible service from start to finish - from the planning process until we returned home. Just incredible.
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Daniel
Timbuktu
15 days ago
Hi Ashley, Thank you very much for such a fantastic review. Kristin and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team
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Mariel Davis
16 days ago
Date of purchase: 01/05/2025
What Mariel Davis said about Timbuktu:
Incredible
The service at Timbuktu is incredible and individualized according to preferences.
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Daniel
Timbuktu
15 days ago
Hi Mariel, Thank you very much for such a fantastic review. Annie and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Southern Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team
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About Timbuktu
Welcome to Timbuktu, an interactive travel platform that gives you the power to research, choose, and literally build your own trip to Africa, and in doing so, pay less to get there. You enter the world of Timbuktu, browse our hand-picked crop of amazing African journeys, and empowers you to chop, change and refine these adventures, or simply build one from scratch—all under the specialist guidance from our experts. It’s fun and easy, and saves you money. You explore and create. We guide you and fulfil your dreams.
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4600 140th Ave N, Suite 180, Clearwater, Florida, 33762, United States
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About Timbuktu
Welcome to Timbuktu, an interactive travel platform that gives you the power to research, choose, and literally build your own trip to Africa, and in doing so, pay less to get there. You enter the world of Timbuktu, browse our hand-picked crop of amazing African journeys, and empowers you to chop, change and refine these adventures, or simply build one from scratch—all under the specialist guidance from our experts. It’s fun and easy, and saves you money. You explore and create. We guide you and fulfil your dreams.