The post office lost my parcel when I sent the items back and Thought wont refund me so I wished hadn't bothered ordering anything
Thought
Thought Clothing
2 years ago
Hello,
Thank you for getting in touch with your feedback.
We are sorry to hear your return parcel been lost in transit. I can confirm we absolutely do and will refund you in this event.
Could you please contact us at orders@wearethought.com? Please confirm the item/s you have returned from your order and your Royal Mail return tracking number. We can then resolve the for you asap.
Thank you.
Best Wishes
The Thought Team
No reply - and still waiting for confirmation of returned goods
Thought
Thought Clothing
2 years ago
Hello,
Thank you for taking the time to provide your feedback.
We are sorry to hear that you have not received your refund yet.
We aim to process all refund within 14 business days and usually do well within this timeframe. Unfortunately, due to the recent sale period our refund turnaround can take up the full 14 business days.
Could you please contact us at orders@wearethought.com? Please confirm the item/s you have returned from your order and your Royal Mail return tracking number. We’ll then use this information to locate your parcel and check your refund status.
Best Wishes
The Thought Team
Order arrived promptly and even better with sale price and discount code.
Product reviews
Date of purchase: 27/07/2023
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RK
Randy Kelley
Feefo Verified
2 years ago
What Randy Kelley said about Thought Clothing:
Thought’s clothing is made with quality, eco-friendly. fabrics. The fit is always spot-on, and everything I’ve purchased is comfortable, stylish, and reasonably priced. It’s everything anyone can ask...
Excellent service, delivery well within estimated time frame. The Nori organic cotton knit jumper is super soft and comfortable and the periwinkle blue colour is really pretty. Good quality item.
Thought is an ethical fashion company producing beautiful, timeless, thoughtful clothing using some of the planet's strongest, softest and most sustainable fabrics like breathable bamboo, helpful hemp, and organic cotton.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Thought is an ethical fashion company producing beautiful, timeless, thoughtful clothing using some of the planet's strongest, softest and most sustainable fabrics like breathable bamboo, helpful hemp, and organic cotton.