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Thompson & Morgan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/thompson-morgan | Feefo

Displaying all 110,227 reviews

Trusted Customer

7 years ago

Date of purchase: 27/06/2017

Excellant service

Because their plants are always of high quality very rarely disappointed with the results.

Ryan B

Thompson & Morgan

7 years ago

Thank you so much for your review :) Kind regards, Ryan

Product reviews

Tim Dummer

7 years ago

Date of purchase: 27/06/2017

What Tim Dummer said about Thompson & Morgan:

Well the service was good, all plants survived the journey and the information about delivery was very informative. Only thing I would say is that the instruction are very general something more...

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Ryan B

Thompson & Morgan

7 years ago

Hi there Tim, thank you for your review. Your feedback is important, so I will make sure to pass your comments to the appropriate department. Thanks again. Kind regards, Ryan

Trusted Customer

7 years ago

Date of purchase: 27/06/2017

Good service as usual. Order as expected, arrived on time.

Ryan B

Thompson & Morgan

7 years ago

Glad to hear that you have been happy with our service :) Kind regards, Ryan

Janet Tidswell

Manchester

7 years ago

Date of purchase: 27/06/2017

What Janet Tidswell said about Thompson & Morgan:

Disappointment with Plug Plants

Response to orders is very good - T&M keep you informed and customer service staff are helpful if a problem arises. I ordered 12 x Lavender Hidcote plug plants recently which eventually arrived...

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Ryan B

Thompson & Morgan

7 years ago

Thank you very much for your review. I am awfully sorry that your Lavenders did not do very well. I am glad that the team have sorted this out for you, but I do appreciate how disappointing this can be. Please do let us know if there is anything further we can help with. Kind regards, Ryan

Product reviews

Trusted Customer

7 years ago

Date of purchase: 27/06/2017

Good shopping experience

Easy to find what I was looking for and for a great price. Very please with products.

Ryan B

Thompson & Morgan

7 years ago

Glad to hear that you have been happy with everything. Enjoy :) Kind regards, Ryan

David Blyth

Norwich

7 years ago

Date of purchase: 27/06/2017

What David Blyth said about Thompson & Morgan:

First class service

Easy to place order and checkout was kept well informed about my order

Ryan B

Thompson & Morgan

7 years ago

That's great to hear, thank you for your comments :) Kind regards, Ryan

Marguerite Coke

Fordingbridge

7 years ago

Date of purchase: 27/06/2017

What Marguerite Coke said about Thompson & Morgan:

They were nice, healthy plants and arrived very quickly.

They were nice, healthy plants and arrived very quickly

Ryan B

Thompson & Morgan

7 years ago

Thank you for your review, so glad to hear that everything arrived safely and quickly. Kind regards, Ryan

Product reviews

Trusted Customer

7 years ago

Date of purchase: 27/06/2017

Well done!

Good price, speedy delivery at reasonable cost. Excellrnt service.

Ryan B

Thompson & Morgan

7 years ago

I am glad to hear that you have been happy with everything. We appreciate your comments :) Kind regards, Ryan

Trusted Customer

7 years ago

Date of purchase: 27/06/2017

Great plants, reasonable prices but only order if ready to receive them.

My order stated delivered by the end of July and I ordered them from holiday on 21st June. The plants were delivered too early, left in a rubbish bin by the courier, or delivered to a nieghbour and...

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Ryan B

Thompson & Morgan

7 years ago

Thank you for your review, I am sorry to hear that you experienced problems. I am glad that our customer care team has sorted this out for you. Please do let us know if there is anything further I can help with. Kind regards, Ryan

Product reviews

Trusted Customer

7 years ago

Date of purchase: 27/06/2017

Order promptly dealt with. Plants of excellent quality as always.

Ryan B

Thompson & Morgan

7 years ago

We appreciate your comments, thank you very much :) Kind regards, Ryan

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About Thompson & Morgan

Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.

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0333 400 0033

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

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Thompson & Morgan Reviews

Alstroemeria Butterfly HybridsMore reviews of this product (20)View product websiteVery quick turnaround arrived in good condition

Lavender HidcoteMore reviews of this product (207)View product websiteThe plants died after I had followed the correct instructions in T&M's leaflet.

Alstroemeria Butterfly HybridsMore reviews of this product (20)View product websiteThey were nice, healthy plants and arrived very quickly

Geranium Jackpot Mixed F1 Hybrid Garden ReadyMore reviews of this product (87)View product websiteThey were dead when I arrived home, as they were delivered too early and the courier left them the rubbish bin, or under the BBQ, without telling anyone. Last year the flowers were brilliant.

Dianthus Plant Lucky DipMore reviews of this product (99)View product websiteThey were dead when I arrived home, as they were delivered too early and the courier left them the rubbish bin, or under the BBQ, without telling anyone. By the time customer services sorted it out...Read all

Alstroemeria Butterfly HybridsMore reviews of this product (20)View product websiteThey were dead when I arrived home, as they were delivered too early and the courier left them the rubbish bin, or under the BBQ, without telling anyone. By the time customer services sorted it out...Read all

Brunnera macrophylla Jack FrostMore reviews of this product (10)View product websiteThey were dead when I arrived home, as they were delivered too early and the courier left them the rubbish bin, or under the BBQ, without telling anyone. By the time customer services sorted it out...Read all

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