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Thompson & Morgan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/thompson-morgan | Feefo

Displaying all 110,216 reviews

EDWARD POWELL

7 years ago

Date of purchase: 27/06/2017

What EDWARD POWELL said about Thompson & Morgan:

you get what it said on the packet, a sweet experiencew

excellent, i expect no less from the leading seedsman in britain and probably europe.

Faye

Thompson & Morgan

7 years ago

Thank you so much for your lovely comments :) ~ Regards Faye

Cheryl St Clair

7 years ago

Date of purchase: 27/06/2017

What Cheryl St Clair said about Thompson & Morgan:

No Complaints

A reputable firm that doesn't let you down. My only slight complaint is that the starting price of plants is quite expensive, but the sale prices are an absolute bargain

Faye

Thompson & Morgan

7 years ago

So pleased to learn you have grabbed yourself some bargains. Although I am sorry to hear that some of your plants did not survive. In light of your disappointment I am sending you a voucher by way of apology via email. Thank you so much for your feedback which we truly do value. ~ Kind regards ~ Faye

Product reviews

Alan Bunt

7 years ago

Date of purchase: 27/06/2017

What Alan Bunt said about Thompson & Morgan:

Quick and efficient

Faye

Thompson & Morgan

7 years ago

Fantastic! So pleased to hear everything is to your satisfaction :) ~ regards Faye

Grant stothard

7 years ago

Date of purchase: 27/06/2017

What Grant stothard said about Thompson & Morgan:

I have always received excellent service and they are very helpful with enquiries both on plants and deliveries.

Faye

Thompson & Morgan

7 years ago

Glad to hear that your queries have always been dealt with to your satisfaction. ~ regards Faye

Product reviews

ADRIAN McILMOYLE

7 years ago

Date of purchase: 27/06/2017

What ADRIAN McILMOYLE said about Thompson & Morgan:

will purchase again in future

They delivered when they said they would.

Faye

Thompson & Morgan

7 years ago

Brilliant so pleased they arrived as expected. ~ regards Faye

Product reviews

Karen McLaughlan

Argyll & Bute

7 years ago

Date of purchase: 27/06/2017

What Karen McLaughlan said about Thompson & Morgan:

Great Buy...

Always very happy with T & M's service and goods, the snips are so handy for carrying around with you deadheading . Excellent.

Anne

Thompson & Morgan

7 years ago

Thank you for your review, Karen. I'm pleased that you've always been happy with our service and products - especially the snips which I agree are very handy. Kind regards, Anne

Product reviews

Anne

Thompson & Morgan

7 years ago

I'm so sorry that your Lobelia Monsoon Garden Ready plants arrived whilst your were away. Please make sure you let us know if anything of this nature happens as quickly as possible. We are able to investigate and act promptly to ensure that replacements are sent out quickly to avoid any disappointment. I have contacted you directly to explain how I am able to help you further. Kind regards, Anne

Trusted Customer

7 years ago

Date of purchase: 27/06/2017

Good plugs

The plants arrived in good condition and are still doing well after repotting. Time will tell whether they flower the right colour next year.

Faye

Thompson & Morgan

7 years ago

Fantastic! So glad they arrived how we would expect in tip top condition. I am confident they will of course flower the colour ordered. ~ regards Faye

Trusted Customer

7 years ago

Date of purchase: 27/06/2017

Don't trust special offers in July.

In three separate letters my order for a special offer of 4x30 garden plugs was cancelled, with no alternative offered.

Ryan B

Thompson & Morgan

7 years ago

Thank you for your review. I am truly sorry that we were unable to supply the Garden Ready plants you have ordered. We do appreciate how disappointing this can be, and your feedback is valued. Kind regards, Ryan

Laura Donkers

7 years ago

Date of purchase: 27/06/2017

What Laura Donkers said about Thompson & Morgan:

the plants that arrived were overgrown and dying. By the next day they were dead. I contacted customer services and they gave a refund. I would have preferred to have the plants but when I saw the...

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Ryan B

Thompson & Morgan

7 years ago

Thank you very much for your review. We really do appreciate your comments. I am so sorry to hear of your disappointment, and I will be sure to pass your comments along to the appropriate department. Kind regards, Ryan

Trusted Customer

7 years ago

Date of purchase: 27/06/2017

Good service

Prompt service, good product

Faye

Thompson & Morgan

7 years ago

So pleased to hear everything was to your satisfaction ~ regards Faye

Product reviews

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About Thompson & Morgan

Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.

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0333 400 0033

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

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Thompson & Morgan Reviews

Garden SnipsMore reviews of this product (249)View product websiteNot sure there's really much use for these - they are tiny

Salvia splendens Blaze of Fire Garden ReadyMore reviews of this product (8)View product websiteAlmost all of these were still in excellent condition when they arrived, and are now happy in my flower beds

Zinnia x hybrida Profusion Orange Garden ReadyMore reviews of this product (11)View product websiteA number of these had not survived well, but given the sale price those that had were still good value for money

Marigold Zenith Mixed F1 Hybrid Garden ReadyMore reviews of this product (16)View product websiteEven those that arrived looking at death's door perked up once planted. Given the sale price these were excellent value for money and have been flowering ever since delivery

Lobelia Monsoon Garden ReadyMore reviews of this product (8)View product websiteA number of these had not survived well. Overall though given the size of the whole order and the price I have no complaints, and those that survived are doing well

Begonia x tuberhybrida Apricot Shades Improved F1 Hybrid Garden ReadyMore reviews of this product (40)View product websiteThe plants arirved in perfect condition and earlier than I expected

Watering Tubing KitMore reviews of this product (2)View product websiteI have used this system previously and therefor knew what to expect. it is perfect for watering baskets and tubs, especially when combined with a water timer.

Tomato Mountain Magic F1 HybridMore reviews of this product (25)View product websiteCant comment as i purchased for my nephew who lives in Bordeaux and has severe problems with blight. too late for sewing this year so will need to wait until next year for results/success of the...Read all

Tomato Ferline F1 HybridMore reviews of this product (1)View product websiteas above regarding sewing times . cannot be assessed until next July as will not be sewn until 2018

Tomato Shirley F1 HybridMore reviews of this product (1)View product websitecannot comment as the seeds will not be sewn until 2018 as I purchased them too late in the season for sewing this tear

Garden SnipsMore reviews of this product (249)View product website

Lobelia Monsoon Garden ReadyMore reviews of this product (8)View product websiteWell packaged as per usual, I can't say how they would have turned out as they all died due to being left in shed as I was away from home when they arrived but I have no doubt they would've been...Read all

Alstroemeria Butterfly HybridsMore reviews of this product (20)View product websiteGood product Well packaged

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