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Thompson & Morgan Reviews

https://www.thompson-morgan.com/
Rated
Excellent

Thompson & Morgan are one of the UK's largest Mail Order Seed and Plant companies.

Service
4.2
/5
Product
3.9
/5

5

4

3

2

1

5,413

1,692

819

387

577

8,888

ratings over the past year

Displaying all 110,050 reviews
JB
Jonathan Bates
7 years ago
Date of purchase: 26/06/2017
What Jonathan Bates said about Thompson & Morgan:
All died following potting instructions. Replacements free of charge might fare better as 50% plugs looked mouldy on arrival. J E Bates
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Nikki
Thompson & Morgan
7 years ago
Hi Jonathan, Thanks for your review, I am sorry to hear of the performance you have experienced with your lavender. I have arranged for a replacement to be sent out to you as soon as stock becomes available. At the moment this is showing as September, however as this is a replacement it will be treated as a priority. If we can be of any further help, please email us at socialmedia@thompson-morgan.com. Thanks Nikki
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AA
Akshay Anand
7 years ago
Date of purchase: 26/06/2017
What Akshay Anand said about Thompson & Morgan:
Great company to buy from
Friendly staff, reasonably responsive to customer enquiries. The team keeps you up to date on the status of your order.
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Anne
Thompson & Morgan
7 years ago
Thank you for your review. I'm very pleased that you're happy with how often we keep you up to date with the progress of your order and you find us friendly and helpful. Kind regards, Anne
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Trusted Customer
7 years ago
Date of purchase: 23/06/2017
Mostly good although sent one wrong packet of seeds but replaced and sent promptly. The web site is quite clunky to use and could be improved
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Ryan B
Thompson & Morgan
7 years ago
Thank you for your review. I am glad to hear that you have been happy with the majority of your order, but I am sorry to hear that there was an error. I am glad that this was sorted out straight away for you. If there is anything further that we can be of help with, please do feel free to email us at socialmedia@thompson-morgan.com. Kind regards, Ryan
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Trusted Customer
7 years ago
Date of purchase: 26/06/2017
Seeds arrived promptly and were as described - they all had a decent 'shelf life' left
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Anne
Thompson & Morgan
7 years ago
I'm pleased that your seeds arrived promptly. I'm confident that you'll be pleased with the results, too! Kind regards, Anne
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PC
Pamela Cooke
7 years ago
Date of purchase: 26/06/2017
What Pamela Cooke said about Thompson & Morgan:
Great customer service
When order did not arrive I asked for a voucher to spend in the future. It was sent very quickly. I have already bought next year's bean seeds.
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Anne
Thompson & Morgan
7 years ago
Hi there. Thank you for your kind review. I'm sorry that your original order didn't arrive. However, I'm pleased that you've been able to use your voucher promptly. Kind regards, Anne
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AA
anita Andrews
7 years ago
Date of purchase: 24/06/2017
What anita Andrews said about Thompson & Morgan:
highly disappointed
Still haven't received my order. I have phoned you and dx but not getting anywhere. Extremely disappointed. Each company passing the buck to the other
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Nikki
Thompson & Morgan
7 years ago
Hi Anita, Thank you for your review, I am sorry to hear of the troubles you have had with your order. We will be in touch regarding this matter to ensure that everything is sorted out for you. In the mean time, if you have any other issues, please get in touch via socialmedia@thompson-morgan.com and we will be happy to help. Thanks Nikki
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LM
Lesley Marron
7 years ago
Date of purchase: 26/06/2017
What Lesley Marron said about Thompson & Morgan:
Fast delivery as usual
Quick delivery Good informative website
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Anne
Thompson & Morgan
7 years ago
Hello Lesley, I'm glad that your delivery arrived swiftly. We keep adding to the website with lots of useful information to help our gardening friends. Great that you find it handy, too! Kind regards, Anne


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Trusted Customer
7 years ago
Date of purchase: 26/06/2017
Delivery was fast and I was pleased with the goods I received.
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Anne
Thompson & Morgan
7 years ago
Hi there. I'm glad to hear that your delivery arrived quickly and you've been pleased with your purchases. Kind regards, Anne
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JB
J Graham Bailey
Aberaeron
7 years ago
Date of purchase: 23/06/2017
What J Graham Bailey said about Thompson & Morgan:
Excellent service and products,I have used them many times in the past and have always had good results.
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AN
Andy
Andover
7 years ago
Date of purchase: 23/06/2017
What Andy said about Thompson & Morgan:
Always excellent service, quality plants. Well packed for delivery what mor
Certainly recommend T&M to anyone wanting quality plants & excellent service. I have used T&M over a few years and never had a complaint.
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Anne
Thompson & Morgan
7 years ago
It's lovely to hear that you recommend Thompson & Morgan for our service and quality plants. Thank you for your continuing custom over the years! Kind regards, Anne
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.
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0333 400 0033
Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.