Complete Sleeprrr Pillow - Gel (Extra Soft)

Hi there, Thank you so much for your lovely feedback! We're delighted to hear that you're enjoying the comfort and neck support your new pillow provides. It's always wonderful to know our products are helping our customers sleep better and feel better. We're so glad you're happy with your purchase — thanks again for choosing Therapeutic Pillow Australia! Warm regards, Jo

Hi there, Thank you for taking the time to share your experience with our Complete Sleeprrr Gel Infused Pillow – Extra Soft. We’re genuinely sorry to hear that the pillow didn’t meet your expectations, and we completely understand your frustration when a product doesn't deliver the comfort you’re seeking. Our Extra Soft version is specifically designed for those who prefer a gentle, soft feel combined with cooling properties, but we recognize this isn’t ideal for everyone—particularly if you need firmer support and a higher contour for proper alignment. We’d love the opportunity to help you find a pillow that better suits your needs. Our Complete Sleeprrr Original or Plus version might be a more suitable option, offering firmer support and higher contouring while still maintaining ergonomic benefits. Alternatively, the Memo Gel range could be another suitable option. We'd be happy to discuss an exchange or alternative solution that can better support your comfort and sleep. Please don’t hesitate to contact our customer care team at support@pillows.com.au so we can help turn this experience around for you. Kind regards, Jo

Hi there, Thank you for your feedback, we are pleased to hear that you are happy with your purchase! Kind thanks, Jo

Hi there, Thank you for your feedback, we really appreciate you taking the time to do so. Kind thanks, Jo