Sometimes products are flawed and in those cases, it would be helpful if store managers could strive to resolve the problems without being press ganged
Harrogate
The White Company- UK Stores
1 year ago
Good afternoon,
Thank you for taking the time to respond to our service email. I am disappointed to read how you were left feeling on your recent visit to the Harrogate store. Please be assured we take all feedback very seriously and I have cascaded this to the team.
Kindest regards,
Harrogate Team
Product reviews
Date of purchase: 15/05/2024
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Trusted Customer
1 year ago
Friendly customer care and great service and product of quality
Lovely experience, lovely staff which were very helpful
Product reviews
Date of purchase: 25/05/2024
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SG
Silvina Germana
1 year ago
What Silvina Germana said about The White Company- UK Stores:
Absolutely horrendous service. My item is lost somewhere, customer service non the wiser. Didn’t solve the issue so I had to proceed to cancel the order. Truly appalling the luck of accountability...
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