Returned a pair of jeans that were the wrong size. The assistant manager served me and recognised me from the feedback I'd left that morning! That's customer service!
Polite & jovial yet left alone to walk around the shop at leisure. There is nothing worse than being followed by a shop assistant. The lady took the time to wrap my gift carefully, When you walk out...
Tess was very helpful and attentive. its lovely to have one to one service, but important for customers not to feel pressured. Whilst I was looking around I was asked 3 times if I was ok by 3...
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