Excellent service and very friendly staff and a lovely store. It is just a pity that the online service is better as the couriers have never been all that good at delivering when they say they will
Product reviews
Date of purchase: 22/09/2023
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R. Bidwell
2 years ago
What R. Bidwell said about The White Company- UK Stores:
Very friendly and attentive staff
Chester
The White Company- UK Stores
2 years ago
Thank you so much for your lovely comment, I’ll be sure to share it with my team. Hopefully we can look forward to seeing you in store again soon.
Kind Regards
Stephanie
STEPHANIE MATTHEWS
STORE MANAGER CHESTER
No issue with the staff or service at Bluewater. On getting home we noticed the china ornament we had purchased was badly chipped and will need to retyurn to Bluewater to exchange this.
I went into Milton Keynes store to buy bedding . I needed to fine an assistant to discuss my requirements. She sorted through many different options, but not the one I asked for. She eventually...
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Milton Keynes
The White Company- UK Stores
2 years ago
Good Morning
Thank you for your feedback on FEEFO about your recent shopping experience.
My name is Louise and I am the Store Manager of our Milton Keynes store. I was hoping to have the
opportunity to speak with you personally in response to the comments you have provided in a FEEFO
survey about the service you experienced in store.
I’m sorry to see how your recent visit to my store has left you feeling and I would love to have the chance
to talk with you so that we can move on positively from this situation. I am grateful that you have taken the
time to provide us with your feedback and I can assure you that the comments that you provided have been
taken seriously. We pride ourselves on our service here at Milton Keynes and apologise that on this occasion you did not receive the service as expected. I would be most grateful if you could take the time to contact me in store tel 01908 776500.
Kind regards
Louise Heritage
Stores are light & airy, staff are super helpful & the products speak for themselves. Love the Autumn diffuser oil & candle that I purchased on this occasion.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
