The staff were more interested in talking to each other than helping customers and just stood blocking the way as if they were the most important people in the shop.
Very helpful friendly service at the till from the store manager
Chester
The White Company- UK Stores
2 years ago
Thank you so much for your lovely comment, I’ll be sure to share it with my team. Hopefully we can look forward to seeing you in store again soon.
Kind Regards
Stephanie
STEPHANIE MATTHEWS
STORE MANAGER CHESTER
Product reviews
Date of purchase: 23/09/2023
0
Share
Trusted Customer
2 years ago
The gentleman who served us is always friendly, informative and can’t do enough to give us a positive shopping experience.
I found a skirt that I liked but it wasn’t in my size. I asked the assistant if they might have any in the stockroom and she said not. She didn’t offer any alternative. It was just luck that I...
Why always make it so awkward at checkout by asking for customers email addresses. Just at a loyalty card to your app that can be scanned at the checkout. I’m not comfortable giving out my personal...
Read more
Milton Keynes
The White Company- UK Stores
2 years ago
Good Morning
Thank you for your feedback on FEEFO about your recent shopping experience.
My name is Louise and I am the Store Manager of our Milton Keynes store.
I’m sorry to see how your recent visit to my store has left you feeling. I am grateful that you have taken the
time to provide us with your feedback and I can assure you that the comments that you provided have been
taken seriously and have been passed to our Head Office as a suggestion.
If you would like to talk further with me please feel free to call me at your convenience on 01908 776500
and ask for Louise
I look forward to hearing from you.
Kind regards
Louise
Fantastic customer service as always in the Stamford shop. Beautiful good quality products, we bought a few small home wear items both for us and as gifts, they were carefully gift wrapped which was...
Read more
Product reviews
Date of purchase: 23/09/2023
0
Share
LS
Laura Sharp
2 years ago
What Laura Sharp said about The White Company- UK Stores:
Excellent service the lady who served us was so lovely and packaged everything really nicely
Chester
The White Company- UK Stores
2 years ago
Thank you so much for your lovely comment, I’ll be sure to share it with my team. Hopefully we can look forward to seeing you in store again soon.
Kind Regards
Stephanie
STEPHANIE MATTHEWS
STORE MANAGER CHESTER
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
