What Alexandros Kosmanis said about The Whisky Shop:
Very satisfied with packaging and the options of products.
Product reviews
Date of purchase: 07/11/2024
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Trusted Customer
Feefo Verified
1 year ago
NOT GOOD
Asha
The Whisky Shop
1 year ago
Thank you for your feedback. We are truly sorry for the delay in delivering your order. After reviewing the tracking information, we can confirm that your parcel did arrive after 2 working days instead of the 1-day delivery service you expected, due to a slight delay with our courier.
We completely understand your frustration and apologise for the inconvenience this has caused. We’ve also reached out to you by email to confirm if you would like to cancel your W Club Delivered membership for a full refund.
Again, we sincerely apologise for the delay, and we appreciate your understanding as we work to resolve this.
Product reviews
Asha
The Whisky Shop
1 year ago
Thank you for your feedback. We are truly sorry for the delay in delivering your order. After reviewing the tracking information, we can confirm that your parcel did arrive after 2 working days instead of the 1-day delivery service you expected, due to a slight delay with our courier.
We completely understand your frustration and apologise for the inconvenience this has caused. We’ve also reached out to you by email to confirm if you would like to cancel your W Club Delivered membership for a full refund.
Again, we sincerely apologise for the delay, and we appreciate your understanding as we work to resolve this.
Package was delivered on time and good order. I was kept updated by email, and whole process was straightforward and efficient throughout,
Product reviews
Date of purchase: 27/10/2024
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LH
Lisa Howells
Feefo Verified
Llanelli
1 year ago
What Lisa Howells said about The Whisky Shop:
Excellent
Product reviews
Date of purchase: 03/11/2024
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KG
Kirk Grannell
Feefo Verified
Hamilton
1 year ago
What Kirk Grannell said about The Whisky Shop:
Always great, opted to collect from store. Had a sample there of the Whisky. Personable service, the staff remember your name, and will suggest options based on previous purchases.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
