I ordered my item online, it was delivered a long time after the date i was given for delivery. I complained in response to one of their emails and no response was ever given. I wont be using them...
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Neil
The Whisky Shop
10 years ago
Joshua
Thank you for taking the time to provide the attached feedback and for the opportunity to help resolve the problem.
Many thanks for your order with The Whisky Shop
Kind regards
Neil
Trusted Customer
10 years ago
The issue has been completely resolved. There was some issues with communication on my side that was not the fault of the seller.
I wanted to place an order online for click and collect as my nearby store was out of stock. The site wasn't working properly so I emailed customer service who had the site fixed within an hour and...
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