Item arrived broken and damaged. Tried to mail the customer service mail and contact the call. But no response. Had to make alternate arrangements.
Lee
The Wetroom Store
5 years ago
Good morning Ritchie, I'm extremely sorry to hear you had your item arrive damaged with you. I have checked through our system and I cannot find any emails from yourself regarding this. Please get in touch so we can rectify the situation.
The Wetroom Store is a leading wetroom specialist in the UK who pride ourselves on professional and friendly advice while stocking high-quality solutions for all wetrooms.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Wetroom Store is a leading wetroom specialist in the UK who pride ourselves on professional and friendly advice while stocking high-quality solutions for all wetrooms.