How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Swiss Holiday Company Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-swiss-holiday-company | Feefo

98 out of 268 reviews

Time:

Past year

Mr Ward

17 hours ago

Date of purchase: 11/07/2025

What Mr Ward said about The Swiss Holiday Company:

Went Smoothly

Everything went smoothly with no hitches

Jaynie

The Swiss Holiday Company

7 hours ago

Thank you for for your review and your booking. Best wishes

Product reviews

Mrs Pearce

Falmouth

2 days ago

Date of purchase: 08/07/2025

What Mrs Pearce said about The Swiss Holiday Company:

Great holiday from a well organised operator

Great organisation, holiday details provided on paper. Good communication from the team

Jaynie

The Swiss Holiday Company

2 days ago

Thank you for your kind review, our team were very happy to help to organise your holiday. Best wishes to you

Product reviews

Mr Rees

Bovey Tracey

3 days ago

Date of purchase: 05/07/2025

What Mr Rees said about The Swiss Holiday Company:

A perfect holiday

The holiday was well organised and the holiday company were most helpful answering any questions that we had. The service provided was first class

Jaynie

The Swiss Holiday Company

2 days ago

Thank you for this lovely review, it was certainly our pleasure to help you! Best wishes

Product reviews

Mr David Barlow

Wigan

5 days ago

Date of purchase: 09/07/2025

What Mr David Barlow said about The Swiss Holiday Company:

An excellent holiday in Switzerland

Web site good. On the few occasions we had to contact the agents they were friendly and professional. Booking easy.

Jaynie

The Swiss Holiday Company

5 days ago

Thank you for your positive review - our team were very happy to help you with your booking! Best wishes

Product reviews

Mr Knott

Canterbury

6 days ago

Date of purchase: 09/07/2025

What Mr Knott said about The Swiss Holiday Company:

Superb!

Superb service, information and attention to detail from first to last.

Jaynie

The Swiss Holiday Company

5 days ago

Thank you for your kind words! We were happy to help you and are so pleased that it all went well. Best wishes.

Product reviews

Trusted Customer

7 days ago

Date of purchase: 10/07/2025

Well done! You selected for us a delightful 10 day tour across the country.

Three delightful hotels and interesting train journeys. Our only complaint would be about one single size room, which we rejected,due to its small size and lack of fresh air on a hot day. We paid...

Read all

Jaynie

The Swiss Holiday Company

6 days ago

Thank you for your kind review, the team are so pleased that you enjoyed the holiday in Switzerland. If you would like us follow up about the single room, please do email info@swissholidayco.com with details of which hotel this was. Best wishes to you.

Product reviews

Mr Michael Jackson

East Grinstead

7 days ago

Date of purchase: 09/07/2025

What Mr Michael Jackson said about The Swiss Holiday Company:

Excellent service from this company

I have used this company for several years without any problems. They have always been friendly and very efficient. I would not hesitate to recommend them highly.

Jaynie

The Swiss Holiday Company

6 days ago

Thank you very much for your kind recommendation - we are always delighted to help you arrange your holidays in Switzerland. Best wishes from the team

Product reviews

Trusted Customer

7 days ago

Date of purchase: 05/07/2025

Quality, attention to detail, excellent

Everything went really well. Good hotels, travel arrangements first class. Helpful when needed on the end of a phone.

Jaynie

The Swiss Holiday Company

7 days ago

Thank you for your kind review - it was certainly our pleasure to help you with your holiday arrangements. Best wishes

Product reviews

Reverend Webb

8 days ago

Date of purchase: 05/07/2025

What Reverend Webb said about The Swiss Holiday Company:

Tailor-made holiday

They arranged a tailor made holiday by rail

Jaynie

The Swiss Holiday Company

7 days ago

Thank you for your positive review - we hope you had a lovely time. Best wishes

Product reviews

Dr Parvin

8 days ago

Date of purchase: 07/06/2025

What Dr Parvin said about The Swiss Holiday Company:

Quick to respond to emails and all well-organised but we might have appreciated more information about possible excursions

Jaynie

The Swiss Holiday Company

7 days ago

Thank you for your review, and the feedback which has now been shared with the product team. We hope enjoyed your holiday in Switzerland and send our best wishes

Product reviews

Not received a review invite?

About The Swiss Holiday Company

The Swiss Holiday Company was founded in 1992, with the belief that the lakes and mountains of Switzerland make for a wonderful holiday destination. All our bookings are tailor-made to each customer’s wishes. We'll speak with you by telephone or email so that you can benefit from our expertise rather than have to negotiate an online booking engine. Indeed, our staff deal only with Switzerland so they can offer knowledgeable advice on the best resorts, scenic routes & travel passes. For peace of mind, we are fully bonded with ATOL and ABTA.

Read all

0800 619 1200

13 Arm And Sword Lane, Hatfield, Hertfordshire, AL9 5EH, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

The Swiss Holiday Company Reviews

your recent holiday in SwitzerlandMore reviews of this product (226)View product websiteA great reminder of why we love Switzerland

your recent holiday in SwitzerlandMore reviews of this product (226)View product websiteGreat hotel, well organised travel, beautiful location

your recent holiday in SwitzerlandMore reviews of this product (226)View product websiteThe three destinations were first class as were the hotels. The hotels were centrally located and ideal for travelling by train, boat or bus

your recent holiday in SwitzerlandMore reviews of this product (226)View product websiteBoth hotels excellent throughout. Travel very easy with Swiss Travel Pass, but suggest you check if you will get value for money from this option as resorts often have free transport for guests.

your recent holiday in SwitzerlandMore reviews of this product (226)View product websiteExcellent transport arrangements by train and boat, but the star was the Hotel Alexander in Weggis.. Lovely room, great facilities and exemplary management and staff.

your recent holiday in SwitzerlandMore reviews of this product (226)View product websiteSwitzerland is expensive. Some trains overcrowded. We preferred the smaller, family run hotels. Fellow travellers delightful. Hotels all clean and well run, as expected in Switzerland.

your recent holiday in SwitzerlandMore reviews of this product (226)View product websiteVery good holiday in this delightful location. Hotel excellent, very comfortable and staff very friendly. Food more than adequate.

your recent holiday in SwitzerlandMore reviews of this product (226)View product websiteAttention to detail, excellent hotels, really good travel information.

your recent holiday in SwitzerlandMore reviews of this product (226)View product websiteResponsive and efficient company

your recent holiday in SwitzerlandMore reviews of this product (226)View product websiteGood arrangements, good hotels and good food. Swiss train passes were excellent. The Hotel Stern was very good about allergies. We woudl have preferred upper deck seats on the TGVs to and from Paris

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?