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The Store Room Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-store-room | Feefo

Displaying all 1,526 reviews

Trusted Customer

11 years ago

Date of purchase: 15/07/2014

EXCELLENT SERVICE

The Store Room

10 years ago

Thanks for the great feedback! Dan

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Trusted Customer

11 years ago

Date of purchase: 15/07/2014

Could not have hoped for more, storing all our worldly possessions while our house purchase…

Could not have hoped for more, storing all our worldly possessions while our house purchase was completed could not have been easier!! The staff were super helpful and pleasant, the storage was cheap...

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The Store Room

10 years ago

Thank you so much for the great feedback - I will pass this on to our team in Preston. Dan

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Trusted Customer

11 years ago

Date of purchase: 15/07/2014

Really friendly service. Good prices. Only criticism is lack of 24 hr access.

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Trusted Customer

11 years ago

Date of purchase: 15/07/2014

Good prices and very helpful.

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Trusted Customer

11 years ago

Date of purchase: 15/07/2014

I was looking for somewhere to store my entire house worth of stuff as i wanted…

I was looking for somewhere to store my entire house worth of stuff as i wanted to avoid being in a chain when selling my house.I wasnt quite sure how much space id need so phoned the Preston branch...

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Trusted Customer

11 years ago

Date of purchase: 15/07/2014

Very helpful, helped me out of a big problem. Last minute needed somewhere to store my…

Very helpful, helped me out of a big problem. Last minute needed somewhere to store my furniture they had me packed and in the ware house before I new fast efficient and friendly

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Trusted Customer

11 years ago

Date of purchase: 15/07/2014

Ramped their prices up ridiculously, and arrogantly, and told me "tough luck, there's a waiting…

Ramped their prices up ridiculously, and arrogantly, and told me "tough luck, there's a waiting list for boxes like yours". Never again.

The Store Room

10 years ago

Thank you very much for your feedback and I am sorry to hear about the issues you raised. We always aim to offer the very best levels of service and we would certainly agree that what you were told was not acceptable. Please accept our sincere apologies for this and we will take steps to ensure this does not happen again. In regards to the pricing of our storage rooms, we will take onboard your comments however always aim to offer the best prices in the local area, and even have a 'Price Promise' where in the unlikely event someone does find a cheaper price we will happily match that price. Dan

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Trusted Customer

11 years ago

Date of purchase: 15/07/2014

Friendly and accommodating staff. They know their stuff, the prices are good and they have…

Friendly and accommodating staff. They know their stuff, the prices are good and they have some excellent deals. Would recommend them to anyone without hesitation and will use them gain in future.

The Store Room

10 years ago

Thanks very much for the positive feedback and thank you for using us! Dan

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Trusted Customer

11 years ago

Date of purchase: 15/07/2014

The whole service from start to finish was excellent. Staff were lovely. So personable and…

The whole service from start to finish was excellent. Staff were lovely. So personable and helpful. I would definitely use again

The Store Room

10 years ago

Your positive feedback really is appreciated - thank you so much and I will pass this on to our team in Rotherham who will be delighted to hear this. Dan

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Trusted Customer

11 years ago

Date of purchase: 15/07/2014

Absolute delight to do business at store room eccles. staff were knowledgable, professional, and so helpful. was…

Absolute delight to do business at store room eccles. staff were knowledgable, professional, and so helpful. was at your stores for a few months and was sorry to leave as dan and tracy were a...

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The Store Room

10 years ago

Thank you so much for the great feedback - you are welcome back anytime! Dan

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About The Store Room

The Store Room offer simple, flexible self storage rooms for household customers, as well as a number of storage and space options for local and national businesses.

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0330 333 7866

671 Eccles New Road, Manchester, Lancashire, M50 1AY, United Kingdom